Carolina Veterinary Specialists Huntersville

Reviews

• BB

  Bryan Burroughs

  5 days ago
  1.0
  Too understaffed to be of use if it really matters. Showed up at 6:40pm on a Sunday with my dog missing a chunk of his face. All he had done was his pulse taken. Bleeding stopped on its own, and after having seen and talked to no one for 2ish hours, I just left. I couldn't even find a receptionist to tell I was giving up. Doesn't seem like Sunday at 6pm is a crazy time to have more than one vet available for a supposed "emergency vet service." Other places I've been to at least triaged my pet with an actual Veterinarian within 30 minutes, even at midnight. Like I said, go somewhere else if it's an emergency. I know you'll respond with "emergency vet services have unpredictable wait times." And you're right, they do. I didn't expect him to be completely treated within an hour, I'm not stupid. But I figured he would AT LEAST be triaged in a reasonable amount of time. I took him to a place in Denver, a vet looked at him within 30 minutes, said I could wait but he'd be OK to tough it out until the morning. This was at 10:00pm on the same day. Why couldn't you do that? They are an "emergency veterinary service," too.
• JC

  Jenna Chasnov

  Aug 28, 2026
  5.0
  I brought my dog in for some post operation concerns and had a great experience. The staff was kind and welcoming and the wait was short! Dr. Dalton was wonderful with my dog and so kind. Would recommend anyone to this location, especially if Dr. Dalton is working.
• KD

  Kathleen Davey

  Aug 17, 2026
  5.0
  Our 37-year-old Amazon parrot had his first visit with Dr. Powers, and it was a great experience. Dr Powers, her assistant Nichole and the intern that observed the exam were all very knowledgeable and competent in handling our bird. We left with a lot of valuable information regarding his diet and overall care. I would highly recommend this team for your parrot's care.
• BL

  Barbara Letendre

  Aug 7, 2026
  5.0
  I cannot say enough good things about the staff at Carolina Veterinary specialists in Huntersville.. All staff members from the receptionist I called to the two receptionist we met when we came in. To the three different physicians I worked with over 24 hour Period. The staff that was present when I came in to say my goodbyes to O’Malley were all so caring and definitely are called to do this Work. My O’Malley had take a accidental overdose of Apoquel and little did I know this was so toxic. The staff was incredible and very caring to me and my boy thank you all so much. Special thanks to Dr Coartney DVM, Dr Ronald Smith and Dr Elizabeth Manukov DVM. I have highly recommended you all for professionalism and compassion. Thank you Barb Letendre
• MC

  Maria C

  Jul 22, 2026
  1.0
  We brought our cat to this emergency hospital immediately after we saw him swallow a fabric hair tie. We called straight away, explained that we had directly witnessed the ingestion, and were told to come in immediately so vomiting could be induced. We followed those instructions, yet we waited almost six hours before our cat was finally seen at approximately 3:30 a.m. During the wait, we were told the team was extremely busy handling euthanasia cases. We understand that an emergency hospital must prioritize the most critical patients, but we were deeply concerned that a confirmed foreign-object ingestion was allowed to wait for so long without treatment, reassessment, or clear communication about the increasing risks. By the time our cat was examined, vomiting was no longer offered. We were instead told that inducing vomiting "doesn't really work for cats," which directly contradicted the advice we had received on the phone. After being confined to his carrier for almost six hours in a stressful emergency hospital environment, our cat became extremely distressed and had to be anesthetized so he could be examined. An X-ray was performed, and we were told that something was visible in his stomach, but the team could not determine whether it was food or the hair tie. We paid approximately $750 and were sent home without a clear diagnosis, a confirmed resolution, or a meaningful follow-up plan, despite having directly witnessed him swallowing the object. For the next six weeks, we monitored our cat closely and lived with the fear that he could develop a serious or life-threatening intestinal blockage. He eventually vomited the hair tie completely intact, confirming that it had remained in his stomach the entire time. We are incredibly relieved that our cat survived this experience, but we are deeply disappointed by how his case was handled. We came immediately because we were told the object could be removed through induced vomiting, yet the prolonged wait meant that opportunity was lost. Because the ingestion was witnessed, our cat was already under anesthesia, and something was visible in his stomach, we do not understand why additional imaging, endoscopy, removal, or referral to another facility was not discussed. Our cat was left at risk of a potentially fatal obstruction after we followed the hospital's instructions and sought immediate care. We left with a large bill, no definitive answer, and six weeks of unnecessary fear and possible discomfort for our cat. This experience was unacceptable. We hope the hospital seriously reviews how confirmed foreign-object ingestions are triaged, how delays are communicated, and how diagnostic and treatment options are presented to pet owners.

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