Banfield Pet Hospital® - High Point provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Very friendly and informative. Would definitely recommend bringing your animals here!!!
MC
Makaila Carnell
Sep 14, 2026
1.0
Charged us $2000 for a “life saving” surgery that killed our family dog. Did not discuss the risks of the surgery and then release our dog while he was actively dying without telling us something had happened during the surgery. On top of all of that they will not cancel our membership plan because it just restarted in June. This is not the first time something awful has happened here with one of our dogs. If you love your pet bring them somewhere else.
KD
Kevin Dennis
Sep 14, 2026
1.0
There website stated we had an appointment, but the system stated we weren't in the system so we left. Hope they fix it, went 20 miles away and was turned away.
KC
Kay Camper
Aug 3, 2026
1.0
Well it's me again about my furbaby .really bad experience still at banfeild gets worse everything front desk girl will tell you one thing and do another and lord the office manger does not talk very well always more money and don't want to fill my baby's seizure meds .the only reason I kept going there was cause dr walker .but I am fixing to take my baby some where else .maybe one friendly tech .so I will not take pebbles back any more this doesn't make any sense. To be treated like some people are .yall need to improve workers are not good at all .thank you .and I hate to take pebbles away from doctor walker because pebbles loves her
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in High Point?
Banfield Pet Hospital in High Point is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies outside hours, please contact your local emergency hospital.
Can I schedule an appointment online for my pet at Banfield?
Yes, you can schedule an appointment online through the Banfield website or app using the provided scheduling links.
What preventive care services does Banfield provide for pets?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in Banfield's Optimum Wellness Plans?
Optimum Wellness Plans cover annual preventive care such as full health exams, vaccines, early screening diagnostics, nutritional consultations, dental care, and more. They renew annually and provide discounts on treatments but are not insurance.
Are there options for remote veterinary care at Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat on the Banfield app.
Is an appointment required to visit Banfield Pet Hospital?
Yes, appointments are required at Banfield Pet Hospital for all visits to ensure quality care for your pet.
What types of pet appointments are offered at Banfield Pet Hospital?
Banfield offers in-room appointments where you accompany your pet, drop-off appointments where you leave your pet and are called when ready, and virtual visits through Optimum Wellness Plans for remote care.
What nearby pet-related services are close to Banfield Pet Hospital?
Nearby pet-related services include PetSmart, which offers grooming, training, and supplies, and High Point PetSmart which also provides pet services. These are convenient for additional pet care and supplies before or after your visit.
Are there any nearby places where I can shop or dine when visiting Banfield Pet Hospital?
Yes, near Banfield you can visit High Point Mall for shopping, Starbucks for coffee, and Harris Teeter for groceries and pharmacy needs, making it convenient to combine errands with your pet's visit.
How can nearby services like The UPS Store or Shred Nations be helpful during a visit to Banfield Pet Hospital?
While visiting Banfield Pet Hospital, you can also utilize nearby services like The UPS Store for shipping and printing needs, or Shred Nations for professional shredding services, helping you manage personal errands efficiently.
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