Petco

Reviews

• TM

  Terrence Mitchell

  Sep 25, 2026
  4.0
  I like their fish products. Their fish are okay. Some of the more exotic fish are a little overpriced. But I regularly get my filters, my chemicals to keep the tank going from here. The API products can be much higher elsewhere.
• PC

  Patty N Da City

  Sep 16, 2026
  1.0
  The WORSE experience eveeeeeeer literally I took my 3 yr old Miniature Poodle to be groomed, I had been going to Petco for the last yr 1/2 no problems but this particular visit last week in Sept 2026 I booked two grooming appts 1st one cancelled because my groomer was sick understandable, 2nd time cancelled again so the 3rd time another groomer groomed him who did his cut before, & claimed she would cut his ears down but give him a teddy bear haircut because he wasn’t matted at all, and low and behold I went to pick him up & ALL his hair was gone, THEN get this the groomer cut one of his paw 🐾 pads so deep underneath did not tell me so when I took him to car he was bleeding 🩸 so bad it got on my shirt, his dog bed, his nude harness, I immediately went back in before driving off she went and got him some ointment & a bandage it took a week for him to recover, he still healing, even though we sign a waiver, The groomer still should have told me immediately. She said oh he wiggles a lot😳 They lost my business it cost me 102.00 he will NEVER GO BACK!!!!!! Bad business not professional, I was in tears literally I never been so hurt my dog had tears because he knew someone hurt him he was sad as his mommy I was sad because he was injured & there was absolutely nothing I could do but monitor him especially when he had to go out in the yard & potty, Mallory usually grooms him but she wasn’t feeling good. On the hunt for a really good groomer who truly cares extremely disappointed about the entire thing & the groomer wasn’t fazed!!!!!!!
• CH

  Choona Howell

  Sep 16, 2026
  2.0
  I asked the young lady how the perks program worked, and she told me I probably didn’t qualify because I only spend $20–$25 and come in once or twice a month. What bothered me most was how loudly and rudely she said it, making sure everyone around could hear. I felt embarrassed and disrespected. No customer should be made to feel that their business isn’t valuable because of how much they spend. I would appreciate management addressing this with her so another customer is not treated this way.
• DC

  Dylan Cruz

  Sep 13, 2026
  1.0
  If i could do 0 stars a would i took my dog in to get a hair cut and showered, they told us he would not let them finish the haircut and that we had to pick him up. When we picked him up we saw that they cut his skin not just a little scratch but a good inch and a half of him being cut and bleeding. I am very upset at this and i would never recommend this place to anyone.
• SH

  Sonya Husband

  Sep 11, 2026
  1.0
  Our experience at this Petco has been fine up until today. The ladies who groom our dog have always been so nice. We took our 13 year old chihuahua to the vet last week for her annual check- up. Our vet told us she has a slight heart murmur. I booked her grooming appointment with this Petco earlier this week. I noted on the pre-check-in what the vet told us. Someone at Petco called our vet to find out the level of heart murmur our dog has; the vet told Petco it is a level 2. The person at Petco replied via text to me they will be able to groom our dog. We received numerous text messages from Petco confirming the appointment. Even around 9:00 this morning, we received a text saying they are looking forward to seeing our dog. We get in our vehicle to drive to Greensboro for her appt. On our drive when we are 20 minutes from the store, we get a text saying her appt is cancelled. The manager did not feel comfortable having an employee groom her. While I appreciate the precautions for our pet, I do not appreciate being told this 20 minutes before her appt. I was able to make a grooming appointment for Monday with a locally-owned business. I should have already been using the services of a local business anyway instead of a corporation.

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