Brand Certified
Banfield Pet Hospital
3.8(466 reviews)
Certified by Banfield Pet Hospital • May 17, 2026
Business Details
265 Shenstone Blvd, Garner, NC
27529, United States
Certified by Banfield Pet Hospital • May 17, 2026
(919) 771-2344
Certified by Banfield Pet Hospital • May 17, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • May 17, 2026
About
Certified by Banfield Pet Hospital • May 17, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - White Oak provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • May 17, 2026
Hours
Certified by Banfield Pet Hospital • May 17, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
3.8
466 reviews
5 stars
259
4 stars
60
3 stars
41
2 stars
14
1 star
92
- TCTara Clary4 days ago5.0The staff is so thoughtful and caring. The treated my dogs with such kindness and were very helpful.
- ESEmilie S.Apr 30, 20265.0I love Banfield at White Oak. The staff is caring and professional. Everyone goes out of their way to make your pet feel important. Dr. Ross is our doctor. Jamie and Shanika always are a pleasure to work with.
- DPDennis PerryApr 22, 20265.0My Blue nose Pit is well provided for at Banfield. Today she had her teeth cleaned and caught up on her shots as part of her treatment plan.
- WJWayne JordanApr 22, 20265.0Banfield has treated my pet great. I love how they have treated, and cared for my pet Melo.
- PPPeachy_cxApr 18, 20261.0I brought my dog here after an emergency vet visit, expecting his primary care provider to be informed and coordinated. Instead, the team completely disregarded the care that had already been performed and proceeded with unauthorized services without explaining any costs upfront. I was not informed of the charges until after everything was done, resulting in over $1,000 in unexpected fees on top of what I had already paid at the emergency room. When I tried to resolve the issue, I was met with excuses. Calls routinely result in being placed on hold for 10+ minutes. I escalated this situation from Banfield directly to both the team lead and the manager, and neither made any effort to make the situation right. I trusted Banfield as my dog’s primary care provider. That trust was broken. I would not recommend this location.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in White Oak?
Banfield Pet Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services, but you can call during hospital hours for urgent care advice or referrals. For emergencies outside of hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
Services include vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is included in Banfield's Optimum Wellness Plan?
The plan covers annual preventive care such as exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more, renewing automatically every twelve months.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through their website link provided, and the hospital requires appointments for all visits.
Does Banfield Pet Hospital offer virtual visits?
Yes, Optimum Wellness Plans® Virtual Visits are available, allowing you to consult remotely with a veterinarian for routine care from the comfort of your home.
What nearby pet-related stores can I visit along with Banfield Pet Hospital?
Near Banfield, you can visit PetSmart for pet supplies and additional pet services, making it convenient to shop for your pet's needs before or after a vet visit.
Are there any dining options close to Banfield Pet Hospital?
Yes, TGI Fridays, Demarios (soul food and barbecue), Wendy's, Logan's Roadhouse, and New Japan Express are nearby for various dining experiences after your pet's appointment.
Where can I find nearby retail stores near Banfield Pet Hospital?
Close retail stores include BJ’s Wholesale Club, Ross Dress for Less, Michaels (arts and crafts), Sephora at Kohl's, Kohl's, T.J.Maxx, and Shoe Carnival for shopping convenience.
Is Banfield Pet Hospital accessible to the LGBTQ community and do I need an appointment?
Yes, Banfield Pet Hospital welcomes the LGBTQ community and requires appointments for all visits to ensure quality service.
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