Petco

Reviews

• BS

  Brittany Stokes

  Jun 12, 2026
  1.0
  I usually do my best to work with people and give grace because I know things happen, but today’s grooming experience with my baby was completely unacceptable. I dropped her off at 12:45 p.m. and didn’t pick her up until 5:00 p.m., only for her to come home without a bath and looking like this. I understand that she had some matting, and I would never expect a groomer to do something that isn’t safe. However, I believe groomers know before they start whether they have the proper tools or experience to handle a situation. I was told they called me, but I have no missed calls on my phone. They were texting me throughout the day, so if they truly couldn’t reach me by phone, why wasn’t I simply sent a text letting me know there was an issue? Respectfully, I would have much rather been turned away than have my dog spend over four hours there and come home distressed. She has been whining since we got home, and as her owner, that’s heartbreaking to witness. What makes this even more disappointing is that this was her third visit, and we’ve never had an issue before. I’m sharing my experience because I believe pet owners deserve clear communication and compassionate care for their animals. I truly hope no one else has to leave feeling the way I do tonight.
• MM

  Malva

  Jun 4, 2026
  5.0
  Me encantó la visita allí cumplió mis expectativas muy satisfecha con la atención que me brindaron y me ayudaron a conseguir todo lo necesario para mi mascotita 🥰
• TO

  Theresa Oxendine

  Jun 3, 2026
  5.0
  Super Happy you sell high quality dog food with natural ingredients. Awesome prices too
• OC

  Optic Chiasm

  May 14, 2026
  1.0
  Deplorable treatment of their animals. There are counter Pac-Man frogs just sitting at the front half alive in poor habitats. I also have unknowingly purchased dead insects for my terrarium there. The colonies are subpar, and only two living isopods were in the container. There is a much better guarantee at Feeders in Chapel Hill.
• GK

  Gabrielle kearney

  May 12, 2026
  5.0
  This is Kashlyns favorite location ❤️ The staff are super friendly and informative. They always love on her when she comes in the store. They’ve been so helpful in helping me make good choices for her from letting me know food options, dental care options to good snacks! Also encouraging me to get the vital care plan which has been so so helpful.

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