Brand Certified
Banfield Pet Hospital
4.3(293 reviews)
Certified by Banfield Pet Hospital • Aug 23, 2026
Business Details
202 W Hwy 54, Durham, NC
27713, United States
Certified by Banfield Pet Hospital • Aug 23, 2026
(919) 316-1046
Certified by Banfield Pet Hospital • Aug 23, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Aug 23, 2026
About
Certified by Banfield Pet Hospital • Aug 23, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Durham Southpoint provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Aug 23, 2026
Hours
Certified by Banfield Pet Hospital • Aug 23, 2026
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Products & Services
1 list · 14 items
Reviews
4.3
293 reviews
5 stars
220
4 stars
22
3 stars
10
2 stars
8
1 star
33
- VRVanessa “HAPPY TAILS” RamosAug 15, 20261.0Yet again another disappointment with this place. Made an appointment for my cat online. Once again I medicated my cat and made my way out the door with my 1 year old grandson and my cat. I get here and the receptionist lies to me about leaving me a message. Then when I check my messages and have nothing from her, she says my voicemail was full, which is a lie. The point is they can't see my cat at the appointment time and I'm not available later. This is the 3rd time in the last 30 days they've wasted my time after I medicated my cat, found time in my busy schedule and made my way out the door with my 1 year old grandson.
- BCBarbara CappsJul 13, 20261.0My fur baby had a slit below the side of his mouth. Dr. Ewing saw him. She said it couldn't be sewn up bc he has a heart murmur. She said the slit would heal up on its own. It started looking worse. I took him back. Dr. Ewing said I told you. It will take awhile for it to heal. I also asked her if she would wipe stuff running from his eyes. She said no that's not what you came here for. I took him to another Vet. I was told he had mouth cancer. It was to far advanced. I was told I would know when it was time to have my baby put to sleep. 10 days later it was the end of my babies journey. I had him put to sleep. My lost my best friend. He's all I had. My heart is broken. If Dr. Ewing had been pro active. It could have been diagnosed in advance. These are the photos of his mouth.
- SLSandra LopenzaJul 10, 20265.0Dr. Otero explained the dental procedure and post-procedure in perfect Spanish. Additionally, Dr. Otero addressed other issues my dog has. Madeline was kind and went into detail about Petra’s medication after surgery.
- KBKathy BryanJun 28, 20265.0Moved to Durham from Cornelius and Banfield Southpoint has taken care of my dogs just as well as the Banfield in Cornelius.
- WHWill HoerstingJun 25, 20265.0My dog and I were greeted in a timely manner. Folks are friendly and attentive. General checkup and a couple of vaccinations. Went well and the Dr very patiently answered all of our questions. Will definitely continue to use their services!
Frequently Asked Questions About Banfield Pet Hospital
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular business hours of Banfield Pet Hospital in Durham Southpoint?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 202 W Hwy 54, Ste 505, Durham, NC 27713, USA.
What pet services does Banfield Pet Hospital offer?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment through their website or use the Banfield app available on iOS and Android for convenient booking.
Is Banfield Pet Hospital wheelchair accessible and do they require appointments?
Yes, the hospital has wheelchair accessible restrooms and requires appointments for visits.
Does Banfield Pet Hospital offer virtual visits?
Yes, Optimum Wellness Plans include the option for Virtual Visits, allowing pet owners to receive quality care from home.
What is the Optimum Wellness Plan offered by Banfield Pet Hospital?
It's an annual preventive care plan that includes exams, vaccinations, diagnostics, nutrition consultations, and discounts on treatments; it automatically renews annually unless paid in full.
Can I drop off my pet to avoid contact at the hospital?
Yes, the hospital encourages drop-offs and has safety protocols; please call them for specific details.
What nearby fitness options are available near Banfield Pet Hospital?
Nearby fitness options include Orangetheory Fitness Durham Southpoint and The Little Gym of Durham/Chapel Hill, which customers can visit before or after pet care appointments.
Are there dining options near Banfield Pet Hospital?
Yes, customers can visit nearby restaurants such as The Melting Pot of Durham, Rudino's Pizza & Grinders, Orient Garden, and Kinya Ramen Durham before or after their visit.
Where can I find banking or financial services near Banfield Pet Hospital?
Coastal Federal Credit Union and H&R Block are located nearby, offering financial and tax services that customers might find useful during their visit to the area.
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