Brand Certified
Banfield Pet Hospital
4.2(231 reviews)
Certified by Banfield Pet Hospital • Jul 26, 2026
Business Details
6070 Bayfield Parkway, Concord, NC
28027, United States
Certified by Banfield Pet Hospital • Jul 26, 2026
(704) 782-3921
Certified by Banfield Pet Hospital • Jul 26, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jul 26, 2026
About
Certified by Banfield Pet Hospital • Jul 26, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Concord provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jul 26, 2026
Hours
Certified by Banfield Pet Hospital • Jul 26, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday10:00 AM - 4:00 PM
Products & Services
1 list · 15 items
Reviews
4.2
231 reviews
5 stars
157
4 stars
27
3 stars
7
2 stars
8
1 star
32
- LWLacey WestoverJul 14, 20261.0The receptionist at this location is the absolute nastiest person to talk to. What a shame for this business…
- AEAubrey EbronJul 11, 20262.0I brought my dog in for vaccines on the week of the 4th and the receptionist forgot to provide me with my dog’s simparica trio. I was so busy trying to tame my anxious dog I didn’t notice until later when I went to give it to him. When I call to request if they could provide it the woman yells at me to calm down when I was simply explaining my concern and request. She was extremely rude and had terrible customer service. I don’t see how my request to care for my pet caused her to have a nasty attitude but she managed to ruin my day. Never coming back.
- CBcam bankerJul 10, 20261.0just had a call from them and was very displeased with the customer service. woman on the phone was rude and inconsiderate, they also shouldn’t put appointment times on their site if they don’t actually want you to come in then. if i book a 430 appointment i should be able to have that appointment without being guilted and forced into changing it. very disappointing to be treated this way, not everyone has the availability to just come in whenever they want.
- ALAnthony LindsayJul 10, 20261.0The person answering the phone July 10, at 8 a.m. was rude and impatient. We decided to go somewhere else.
- KVKatherine ValleJul 9, 20261.0Not happy with the veterinary care received today. I brought my dog in to have a mass growing on both of his paws that weren’t there, and they said it seemed fine. I told them at the initial of the visit I wanted his nails trimmed, said they couldn’t do it due to my dog not cooperating which doesn’t make sense because my dog consistently visits a groomer and it’s never been an issue. They also gave a vague diagnosis of his itchy skin which is a chronic condition I’ve been dealing with for years. Not sure what vet was working today but I feel like it was just someone wearing scrubs today that saw my pet. I paid 100 for a rabies shot essentially. Do yourself a favor and visit a REAL vet, and if banfield is your only choice avoid this location.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What veterinary services does Banfield Pet Hospital in Concord offer?
Banfield Pet Hospital provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter, and surgical care.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital in Concord is currently accepting new patients.
What are the operating hours of Banfield Pet Hospital in Concord?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Does Banfield Pet Hospital offer emergency veterinary care?
No, Banfield does not provide emergency care services. During hospital hours, you can call for urgent care advice and referrals. After hours, please contact your local emergency hospital.
Can I consult a veterinarian online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital in Concord?
You can schedule an appointment through the Banfield website or their app using the provided scheduling links.
What nearby pet-related stores can I visit along with Banfield Pet Hospital?
PetSmart, located nearby, offers pet supplies and additional pet services complementing the veterinary care at Banfield Pet Hospital.
Are there any sporting goods stores close to Banfield Pet Hospital where I can shop?
Yes, DICK’S Sporting Goods and DICK’S Warehouse Sale are close to Banfield Pet Hospital, offering outdoor gear and sporting goods, perfect for active pet owners.
What other health and wellness services can I find near Banfield Pet Hospital?
Nearby, you can find Massage Envy for spa services, Carolina Dental Specialists for orthodontics, and Medical Review of the Carolinas for pharmacy and medical needs.
Does Banfield Pet Hospital offer any wellness plans for pets?
Yes, Banfield offers Optimum Wellness Plans that include annual preventive care like exams, vaccines, diagnostics, dental care, and nutrition consultations.
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