North Carolina's best aquarium specialty store since 2008 expanded with a new Charlotte location in 2021! The Fish Room offers an extraordinary variety of tropical fish, aquatic plants, and live coral in addItion to a top quality line of products to set up and maintain a vibrant living ecosystem in your home or business! We seek to inspire wonderful aquatic creations by providing expert knowledge and personalized service in a clean, modern retail atmosphere for an immersive, educational experience perfect for both new and advanced aquatic hobbyists!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.