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Petco

4.1
(833 reviews)

Business Details

(704) 541-2473

About

Pet StorePet supply store
Petco pet store in Charlotte offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Charlotte helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3401 Pineville Matthews Rd, Charlotte, NC
28226, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.1
833 reviews
5 stars
487
4 stars
158
3 stars
76
2 stars
28
1 star
84
  • TP
    tay Plessinger
    May 23, 2026
    5.0
    Great staff, helpful, friendly, quick! Clean store, and always great deals!
  • KH
    Koti Honeycutt
    May 5, 2026
    4.0
    Just make sure your butt is there before they close like minutes before they close because on the. They are closing when they say they are closing honey and you are not getting in other than that Petco helps me out tremendously in ways of buying crickets for my bearded dragon another key for everyone everyone please listen do not go on the word of every person who works in Petco because they are not specialized in animals they do not know everything do your research before you buy a pet
  • TC
    TAMMY CARRARA
    Apr 24, 2026
    5.0
    Great place to get all your pets' needs!!!
  • JL
    James Love
    Apr 23, 2026
    5.0
    Very friendly staff was very professional and answered all my questions and made recommendations for additional products & service; Matthews was awesome!
  • JS
    Johnna Seno
    Apr 1, 2026
    1.0
    After getting the run around for days on my dogs test results.. I had to have them cancel it and promptly took him to an actual veterinary hospital. Same test was done same day. The real issue the brought me to a review was the customer service. The phone number brings you to a representative that’s not in the office and really doesn’t serve much of a purpose other than wasting your time. They have no legitimate knowledge of the hospital or clinic. On top of that my appointment was cancelled 3x before I was able to get my dog in for his appointment. The receptionist took 30 mins trying to apply a coupon! Had to get help with it. That should just be standard knowledge. We went just for shots and he needed a further test for lymes. 24 hours resulted in several days of waiting and it was still pending. No phone calls back as I was promised. I ended up going to a different vet and got it completed promptly. After I canceled the testing and was told I HAD to come in person to get the refund. I went, and the refund could have been processed without me even being there!! This should have been known and said to me. I had to drive 30 mins out of my way there. They really don’t know what they’re doing, which concerns me if they’re taking care of our pets. Choose a different Petco. This one is just BAD. The last one I went to (NY) was fantastic.

Frequently Asked Questions About Petco

Does the Petco Charlotte location have a vet hospital?

Yes, Petco Charlotte has a full-service vet hospital.

Does Petco Charlotte offer vaccinations?

Yes, Petco Charlotte provides vaccinations.

Brand Certified Facts from Petco

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Certified June 14, 2026Yext Knowledge Graph
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