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Banfield Pet Hospital

3.8
(112 reviews)

Business Details

8960 J M Keynes Dr, Charlotte, NC
28262, United States
(704) 596-6224
https://banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery,  our full-service pet hospital is committed to the long-term health of your pet.  Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
8960 J M Keynes Dr, Charlotte, NC
28262, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday9:00 AM - 4:00 PM
7/4/20268:00 AM - 5:00 PM

Products & Services

1 list · 15 items

Services

15 items

Deworming

Banfield Pet Hospital® offers Deworming. Deworming is the administration of medication to eliminate internal parasites (such as roundworms, tapeworms, and hookworms) from an animal's body.

Gastrointestinal illness diagnosis and treatment

Gastrointestinal illness treatment at Banfield Pet Hospital® starts with identifying the underlying cause – which can range from dietary issues to infections – and then providing appropriate therapy such as diet changes, fluid therapy, or medication.

General dentistry

All Banfield Pet Hospital® locations offer basic dental care for pets. This may include professional cleanings, dental examinations, or oral surgeries to maintain oral health and prevent diseases.

General surgery

Surgery is a broad category in veterinary medicine. At Banfield Pet Hospital ®, surgeries may include routine spaying and neutering to common operations, performed to address health issues or injuries in animals.

Microchipping

At Banfield Pet Hospital®, we provide microchipping for pets. This process involves inserting a chip under the pet's skin, with a unique ID that can help reunite lost pets with their owners.

Parasite control

Parasite treatment at Banfield Pet Hospital® may involve administering medication to eradicate and prevent parasites, such as fleas, ticks, and worms, that infest or infect animals.

Spaying and neutering

At Banfield Pet Hospital®, spaying (for females) and neutering (for males) are surgical procedures performed under anesthesia. These procedures can help prevent unwanted breeding and may reduce the risk of certain cancers and behavioral issues in pets.

Vaccinations

Vaccinations are available at Banfield Pet Hospital®. Administering vaccines is a preventative health care measure that can help protect pets against various diseases, such as rabies, distemper, and parvovirus.

X-rays

Banfield Pet Hospital® is equipped with X-ray equipment. Veterinary X-rays are diagnostic tools used to view an animal's bones, organs, and internal structures, which can help when diagnosing injuries or illnesses.

Coat and skin care treatment
Comprehensive exams
Nutrition advice
Orthopedic evaluation and treatment
Digital radiography
In-house laboratory diagnostics

Reviews

3.8
112 reviews
5 stars
66
4 stars
11
3 stars
3
2 stars
5
1 star
27
  • LK
    Lakeisha Hill (Kitty)
    Jun 18, 2026
    5.0
    They give Duchess the best care and love.
  • LT
    Lisa T.
    May 28, 2026
    1.0
    The front desk at this location is rude and possibly incompetent. I had a drop off appointment today at 7:30, was told that I would receive a call from The doctor with an update. That never happened. I called at noon and was told oh the doctor is wrapping up with a patient and will call as soon as they are done. That didn’t happen. I went to the location at 1 and when I entered was ignored by all three women who were standing at the front desk. After I said hello they put a finger up and said they needed a minute, terribly rude. When they deigned to provide service, I was told the doctor tried to call at 10 but couldn’t get through. When I called at 12, the woman I spoke to acted as though they had no information. They delayed testing for an ear infection because they couldn’t contact me and couldn’t figure out how to try calling again. My money is just as green as any other customer, so I don’t understand this subpar service. Do better.
  • KB
    Katt Brulee
    May 22, 2026
    1.0
    Honestly im beyond irritated with this location. I call and leave messages which do not get returned. I dropped my baby off at 8am... I've been calling all day for an update and their phones are switched to off. Further more I get to their office at 230pm and as it currently stands im still in the office waiting for them to finish up with my dog. Its 4pm. This is ridiculous.
  • KE
    Kylie Ebling
    May 22, 2026
    1.0
    They gave my cat a trial of antibiotics, we’re on day 3 and he’s been acting like he feels just the worst. I called to ask for advice was told the only way they could help is to wait and schedule a appointment for a day the other vet will be there she wouldn’t give me any advice or acknowledgment on anything!(with his breathing condition traveling is just to much for him without knowing he’ll get help) and was disconnected so I did some research and have been trying to get back with them to see if it’s safe to stop the dosage and now am left with a automated message saying it’s Sunday and they’re closed all day…it’s Friday 2pm.. they’re open.
  • AJ
    Aljay Jackson
    Apr 22, 2026
    5.0
    Always very helpful to any questions... and with a smile... and they handle, and take care of our babies 😄..in the best way

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

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