Brand Certified
Banfield Pet Hospital
4.4(322 reviews)
Certified by Banfield Pet Hospital • Oct 18, 2026
Business Details
10245 Perimeter Pkwy, Charlotte, NC
28216, United States
Certified by Banfield Pet Hospital • Oct 18, 2026
(704) 599-2957
Certified by Banfield Pet Hospital • Oct 18, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Oct 18, 2026
About
Certified by Banfield Pet Hospital • Oct 18, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - North Lake Mall provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Certified by Banfield Pet Hospital • Oct 18, 2026
Hours
Certified by Banfield Pet Hospital • Oct 18, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
4.4
322 reviews
5 stars
247
4 stars
24
3 stars
17
2 stars
6
1 star
28
- AMAshaki McNeil1 day ago2.0Very slow check in. You are sitting there for about 15min before you are helped.
- JHJanet HanesOct 15, 20265.0My cat got a wound on his head that was getting worse. I was able to get an appointment easily. Services offered were exactly what I expected and no more. Dr Josh was very kind with my injured cat. I was very pleased and would definitely recommend Banfield at this location.
- MDMary Beth Van DammeOct 13, 20265.0All staff were very friendly and helpful and knowledgeable. I would trust them with my beloved pet every time.
- CCChrisOct 5, 20261.0They did nothing but ASSUME what was wrong while stacking cost on issues that did NOT resolve 1% of the issue on. This negative review doesn't even add to the fact that they struggle to book/keep appointments.
- AHalicia helmsOct 3, 20265.0Wonderful, friendly staff. They took such great care with my senior dog who has a lot of health issues. Very thankful.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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