Banfield Pet Hospital® - Cary Stonebridge provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Banfield Pet Hospital® offers Deworming. Deworming is the administration of medication to eliminate internal parasites (such as roundworms, tapeworms, and hookworms) from an animal's body.
Gastrointestinal illness diagnosis and treatment
Gastrointestinal illness treatment at Banfield Pet Hospital® starts with identifying the underlying cause – which can range from dietary issues to infections – and then providing appropriate therapy such as diet changes, fluid therapy, or medication.
General dentistry
All Banfield Pet Hospital® locations offer basic dental care for pets. This may include professional cleanings, dental examinations, or oral surgeries to maintain oral health and prevent diseases.
General surgery
Surgery is a broad category in veterinary medicine. At Banfield Pet Hospital ®, surgeries may include routine spaying and neutering to common operations, performed to address health issues or injuries in animals.
Microchipping
At Banfield Pet Hospital®, we provide microchipping for pets. This process involves inserting a chip under the pet's skin, with a unique ID that can help reunite lost pets with their owners.
Parasite control
Parasite treatment at Banfield Pet Hospital® may involve administering medication to eradicate and prevent parasites, such as fleas, ticks, and worms, that infest or infect animals.
Spaying and neutering
At Banfield Pet Hospital®, spaying (for females) and neutering (for males) are surgical procedures performed under anesthesia. These procedures can help prevent unwanted breeding and may reduce the risk of certain cancers and behavioral issues in pets.
Vaccinations
Vaccinations are available at Banfield Pet Hospital®. Administering vaccines is a preventative health care measure that can help protect pets against various diseases, such as rabies, distemper, and parvovirus.
X-rays
Banfield Pet Hospital® is equipped with X-ray equipment. Veterinary X-rays are diagnostic tools used to view an animal's bones, organs, and internal structures, which can help when diagnosing injuries or illnesses.
Coat and skin care treatment
Comprehensive exams
Nutrition advice
Orthopedic evaluation and treatment
Digital radiography
In-house laboratory diagnostics
Reviews
4.5
304 reviews
5 stars
234
4 stars
35
3 stars4
2 stars
10
1 star
21
DB
David Benson
Sep 24, 2026
3.0
For some reason they were not able to take payments so the put my card on file
SG
Shakira Geanes
Sep 24, 2026
5.0
Always a pleasant experience and my precious boy is treated so well.
CT
Cat Teague
Sep 9, 2026
5.0
We are very pleased with the service we and our pup Bella received at Banfield Cary Stonebridge. From the front desk to the vet tech and Dr we were very well cared for!
PJ
Parker Jamieson
Aug 27, 2026
2.0
Go anywhere else! I normally choose Banfield for all of my dogs needs (even have an OWP with them), but this location is horrible!!! Came in for a scheduled 10am in-office visit for shots that they changed to a drop-off at the last minute. Tried calling throughout the day for updates and it constantly went to voicemail - didn't even get a callback. When I ended up stopping by at 3pm, I even did a test call in the lobby and the phone never rang or blinked, so something is seriously wrong with their system compared to other locations. When I came by, they also told me that they haven't even looked at her yet, making her 10am drop-off even more pointless! Overall, their staff at the front desk seem very dismissive/jaded with their job, which gives a bad impression of what's happening behind closed doors, and the lack of communication is unlike anywhere I've ever seen. Take your pet and money elsewhere!
EA
Els Van Asselt
Aug 5, 2026
1.0
Worst place ever for cats. Vets have no clue about the mind of a cat. Cats are frightened when they go to Banfield, left for hours before they taken out and then expect the cats to be docile and sweet(the cats need two doses of gabapentin before they are ready to be seen) Owners are not allowed to stay with the pets. My two cats have been send back home after three hours and no treatment, on numerous occasions. Monday was the last time, trying to charge me 20$ for telling me my cats are aggressive. All they ever do is tell me how fat they are and how aggressive. My cats are not overweight and my oldest cat is very large and yet they do not take this in consideration. These vets are seriously incompetent for cats and deserve all the one star ratings they get.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Cary Stonebridge?
Banfield Pet Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, Banfield clients with Optimum Wellness Plans® can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield provide?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to help maintain your pet's health.
What is included in Banfield's Optimum Wellness Plan?
The plan includes annual preventive care such as head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. It is not insurance but offers discounts on treatments.
How can I pay for the Optimum Wellness Plan at Banfield?
You can choose to spread the cost over 12 months with automatic payments via checking, savings, or credit card, or you may pay the full amount upfront.
What types of appointments does Banfield Pet Hospital offer?
Appointments include in-room visits where you stay with your pet, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits available with Optimum Wellness Plans® for care from home.
Are there nearby places to visit when I am at Banfield Pet Hospital in Cary Stonebridge?
Yes, you can visit nearby places such as Fantastic Sams for hair and beauty services, Triangle Visions Optometry for eye care, or enjoy a meal at Chef's Palette Restaurant and Bar before or after your pet's appointment.
How can nearby grocery and pharmacy stores benefit Banfield Pet Hospital customers?
Nearby Harris Teeter offers grocery and pharmacy services, making it convenient to pick up pet supplies or prescriptions when visiting Banfield Pet Hospital.
Are there convenient coffee shops near Banfield Pet Hospital to relax before or after your visit?
Yes, Dunkin' and Starbucks are nearby coffee shops where you can enjoy coffee, donuts, or smoothies around your pet's appointment times.
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