Brand Certified
Banfield Pet Hospital
3.8(221 reviews)
Certified by Banfield Pet Hospital • Aug 30, 2026
Business Details
1031 Beaver Creek Commons Dr, Apex, NC
27502, United States
Certified by Banfield Pet Hospital • Aug 30, 2026
(919) 387-0954
Certified by Banfield Pet Hospital • Aug 30, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Aug 30, 2026
About
Certified by Banfield Pet Hospital • Aug 30, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Apex provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Aug 30, 2026
Hours
Certified by Banfield Pet Hospital • Aug 30, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
3.8
221 reviews
5 stars
130
4 stars
13
3 stars
16
2 stars
19
1 star
43
- JRJulio Rodriguez6 days ago1.0Just waiting for this company to go out of business so they can stick a competent one in this Petsmart. It's 7:50, and my appointment was 45 minutes ago. I have seen two people come out of the vet's office, and they looked like construction workers. Do we take care of pets here?
- AKArthur KettingAug 14, 20261.0Called to make an appointment, was placed on a “brief” hold for 10 minutes, hung up & called back, same thing. Rude staff, I left a message requesting a callback, which wasn’t returned. I would suggest just using a different location not all Banfield’s are like the Apex location.
- MWMatthew WhiteJun 2, 20261.0DO NOT USE BANFIELD!! I tried to cancel my wellness plan in January and they continued to charge me through May until I called and pointed out their mistake. Then they only wanted to refund me 2 months until I pointed out that they should have noted from January and then they magically found it.
- CCC. C.May 2, 20261.0They won’t sell you the cat food your vet recommends. They’d rather your animal die.
- JRJamillia RosaApr 24, 20265.0Very caring and attentive we so grateful for Mirakle’s care team thank you‼️‼️‼️‼️
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Apex offer?
Banfield Pet Hospital provides comprehensive veterinary care including preventive care, vaccinations, nutrition advice, parasite control, dental services, spay/neuter, microchipping, DNA testing, and end-of-life care.
Does Banfield Pet Hospital offer emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice and possible referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What are the operating hours of Banfield Pet Hospital in Apex?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on certain holidays such as Thanksgiving and Christmas.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or use the Banfield app available on iOS and Android. Appointments are required for visits.
What is an Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, dental care, and consultations. They are not insurance but offer discounts on treatments and automatically renew yearly unless paid in full at enrollment.
Can I get online veterinary care through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital in Apex LGBTQ friendly and do they require appointments?
Yes, Banfield Pet Hospital welcomes LGBTQ clients and requires appointments for all visits.
What nearby pet-related stores can I visit along with Banfield Pet Hospital?
Nearby PetSmart, a pet groomer and pet store, is conveniently located close to Banfield allowing you to shop or groom your pet before or after your vet visit.
Are there any nearby dining options near Banfield Pet Hospital?
Yes, there are several nearby dining options such as Firehouse Subs, Panera Bread, Qdoba Mexican Grill, Noodles & Company, and SipCha bubble tea and tea room, ideal for grabbing a meal or refreshment before or after your pet's appointment.
Which nearby services might be useful when visiting Banfield Pet Hospital?
Nearby services include OfficeMax for office supplies, Luxor Nail Spa for beauty needs, and UNC Urgent Care at Beaver Creek Commons for medical emergencies, providing convenience if you need to handle multiple errands in one trip.
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