Banfield Pet Hospital® - St. Charles is your trusted local veterinarian in St. Charles, MO, for comprehensive, preventive care for dogs and cats.
Conveniently located inside PetSmart on Veterans Memorial Parkway, our expert veterinary team offers a wide range of services, including vaccinations, spay/neuter, dental cleanings, microchipping, ear exams, and diagnostics.
From puppy care to senior-pet support, we are committed to your pet’s health at every stage of life with our Optimum Wellness Plans®.
Visit our St. Charles clinic for compassionate pet care. New patients are welcome. Schedule online today!
Always professional and friendly, and keep me informed
BC
Brittany Carlson
Apr 25, 2026
3.0
I would rate it a 5 star, but some of he workers have attitudes. And I did not care for that. I just wanted my dog to get a hair cut. And they said no because she had an open wound. I told them she legits sleeps in dirt and garbage. I told them that I did not care of other dogs hair got in there. My dog doesnt care. And they said no. I will not be returningt o that location. Ofallon, MO. Not a good place.
DB
d batch
Feb 19, 2026
5.0
Our Dog has been a patient since birth. The Staff is great and we've never had a problem with getting a timely appointment.
CD
Cynthia Dody
Oct 9, 2020
3.0
If they tell you your dog has fleas, maybe not. My dog has very, very short, light colored hair. A flea could not hide. If she had fleas, she got them there. I am feeling I was lied to. I see nothing and am not wanting to put poison on my dog if not absolutely, completely necessary. On a positive note, the girls in front are amazing. The doctor, who knows? Never met her. Only talked to her on phone. She seemed knowledgeable, but fleas, I don’t think so.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the regular operating hours of Banfield Pet Hospital in St. Charles?
Banfield Pet Hospital in St. Charles is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays. Hours may vary on holidays.
Does Banfield Pet Hospital offer emergency care services?
Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals to emergency providers if needed. Outside of those hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact at Banfield Pet Hospital?
Yes, the hospital staff are empowered to encourage drop-offs and are taking precautions such as increased cleaning protocols. Please call the clinic for more details.
What preventive pet health care services are available at Banfield Pet Hospital?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care, including exams, vaccines, early screening diagnostics, dental care, and nutrition consultations. It automatically renews annually and discounts apply to treatments outside of the plan.
How can I get veterinary care online through Banfield?
Clients with the Optimum Wellness Plan can access 24/7 general pet care advice and triage support through Vet Chat™ available on the Banfield app.
Does Banfield Pet Hospital require appointments for pet visits?
Yes, appointments are required to ensure appropriate care and preparation for your pet's visit.
What nearby pet-related stores can I visit around Banfield Pet Hospital?
Near Banfield Pet Hospital, you can visit PetSmart, which offers pet grooming and pet store services, convenient for picking up pet supplies or scheduling grooming after a vet visit.
Are there any dining options near Banfield Pet Hospital in St. Charles?
Yes, you can find several nearby dining options including St. Charles Black Bear Diner, Black Bear Diner, Show-Me's Sports Bar and Grill, and Krieger's Pub & Grill, useful for grabbing a meal before or after your pet’s appointment.
What entertainment venues are close to Banfield Pet Hospital?
Legendary Movie cinema is nearby, offering a great option for enjoying a movie in St. Charles before or after your visit to Banfield Pet Hospital.
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