For a vet clinic in Liberty near Northeast Kansas City that prioritizes your cats’ and canines’ wellness, head to Banfield Pet Hospital! We offer general petcare services, including vaccinations, microchipping, routine exams, and more. Located in Wilshire Plaza just off Interstate 35, we’re here to partner with you as you love and care for your furry, four-legged buddies.
From White Hall Fields to Clay Meadows, Liberty and Northeast Kansas City pet owners choose us to team up with in petcare. After all, your pets love you with all they’ve got — do the same for them by giving them care from Banfield Pet Hospital. We offer dental care, parasite control, and more.
0 stars if I could. I have NEVER dealt with a more unprofessional vet office in my life. I have paid $68.35 every single month for the past year, PLUS over $1,000 to get my dog fixed, and the treatment I’ve received has been absolutely ridiculous.
Every single appointment I have ever scheduled has been rescheduled by them. EVERY. SINGLE. ONE. Somehow the excuse is always that “the doctor has to leave early.” How does that happen EVERY TIME? Why even let people book appointments if you clearly can’t manage your schedule?
The customer service is horrible. The front desk staff acts like you’re invisible when you walk in — no greeting, no acknowledgment, nothing. The communication is terrible and nobody seems to know what’s going on. The nurses are completely unhelpful and never have answers to basic questions.
And on top of all of this, after already paying for treatment for my dog’s ear infection, they wanted to charge me ANOTHER $53 just to “check her ears” for a follow-up. This place is a nonstop money pit. Every visit somehow turns into another charge, another fee, and another problem.
For the amount of money they charge, you would expect professionalism and competent care, but instead it’s constant rescheduling, rude staff, and frustration. This place has caused me more stress than anything. I genuinely regret spending so much money here and would never recommend Banfield Pet Hospital to anyone.
Do better.
KV
Kayla Vernon
May 26, 2026
5.0
I cannot say enough good things about Banfield Pet Hospital and the incredible care they gave my baby, Tchotchke. ❤️
Friday morning turned into one of the scariest mornings I’ve had as a dog mom. She was dehydrated, lethargic, and clearly not feeling well, and I was an absolute nervous wreck bringing her in for emergency care. From the moment we arrived, the staff was reassuring, compassionate, and genuinely kind to both of us.
Not only did they help get her back on the upswing physically after her tummy troubles and dehydration, but I truly believe her stay with them helped her emotionally too. Somehow, in less than 8 hours, they completely changed how she views being kenneled. Before, a kennel meant “mommy is leaving.” Now, it seems to signal safety, comfort, and feeling better. Since coming home, she has made huge strides with crate training, and I know her experience with them played a huge part in that.
Every single person there treated Tchotchke like she was their absolute favorite dog in the world, and as a pet parent, that means everything. Thank you for taking such amazing care of my girl and for calming me down through one of the hardest days. We are so grateful. 🐾
MS
Michelle Sisk
May 19, 2026
5.0
Very nice and friendly! Great prices!
SS
Sandra
May 18, 2026
1.0
THE WORST customer service. The front desk lady in purple was extremely RUDE and unprofessional.
JI
Julie Ingham
Apr 22, 2026
5.0
Banfield always takes great care of my babies! The Vet takes the time to explain everything and listens to you.!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals to emergency providers if needed. For emergencies outside these hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, Banfield clients with Optimum Wellness Plans® can receive remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield Pet Hospital offer?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to maintain your pet’s health at all life stages.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including head-to-tail exams, vaccines, early diagnostics, nutrition consultations, and dental care with automatic renewal every twelve months.
How can I pay for an Optimum Wellness Plan at Banfield Pet Hospital?
You can pay monthly via automatic withdrawal or credit card, or pay in full at enrollment, to spread out the cost of essential preventive pet care.
What types of appointments are offered at Banfield Pet Hospital?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments with pickup notifications, and virtual visits for Optimum Wellness Plan clients.
What are the operating hours of Banfield Pet Hospital in Kansas City (Liberty)?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and on weekends from 8:00 AM to 5:00 PM. It is closed on certain holidays such as Thanksgiving and Christmas.
How can nearby PetSmart help when visiting Banfield Pet Hospital?
PetSmart, located near Banfield Pet Hospital, offers pet supplies and services, making it convenient for you to shop for pet products before or after your veterinary visit.
What nearby shopping options are available around Banfield Pet Hospital?
Nearby stores such as T.J.Maxx, Kohl’s, Bed Bath & Beyond, and Buckle provide various shopping options for clothing, home goods, and fashion, useful to visit while in the area.
Are there nearby food options close to Banfield Pet Hospital?
Yes, there are several nearby dining options including Panera Bread, Pizza Shoppe, and Subway where you can enjoy a meal or snack before or after your pet’s appointment.
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