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Petco

4.1
(2022 reviews)

About

Pet StorePet supply store
Petco pet store in Independence offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Independence helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4201 S Noland Rd, Independence, MO
64055-7313, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 7:00 PM

Reviews

4.1
2,022 reviews
5 stars
1,081
4 stars
440
3 stars
248
2 stars
96
1 star
157
  • BW
    Bobby Waterworth
    6 days ago
    1.0
    Store associate wanted to be lazy. I asked for an African dwarf frog and they said "I would have to hand feed daily." I said, "Oh never mind in that case." Petsmart laughed when I was inquiring about having to hand feed daily. My frog has been living just fine. Petco associate lied to me in order to avoid helping my daughter get a new pet.
  • GF
    Gabriella Filla
    6 days ago
    1.0
    Rude customer service all around get new employees. GO TO ANY OTHER BRANCH
  • PW
    Pinky Witherspoon
    May 8, 2026
    5.0
    It was very so well easy to find a very loving clean and comfortable and quiet space for shopping 🛒🛍️ thanks Petco Pink 🩷
  • RR
    Rachel
    May 5, 2026
    1.0
    During my visit, I observed distressing conditions in the aquatic department. Several tanks contained deceased fish that appeared to have been there for some time, many fish showed visible signs of disease with no 'Under Observation' signage. Including others 'Under Observation". This level of neglect is not only disheartening but, a clear violation of the animal care standards Petco publicly claims to uphold. Furthermore, the service I received was entirely unprofessional. Came into the store browsed at some fish. Went to the cashier was told to "wait" and waited over 30 minutes and still recieved no service: (left at 7:05pm) As a customer who values ethical animal husbandry, I find these conditions unacceptable. *I also returned back at 7:45pm and the cashier who was sitting on her phone said "my manager will have to help you I can not leave the front" and proceeds to leave the front. The "manager" we asked for assistance and he said "You'll have to wait. I gotta do a cat thing. While playing on his phone." What is "a cat thing"? If I worked here, I'd be embarrassed to work under that type of managment/customer service- let alone work in such a store that is clearly not maintained. Went to PetSmart, got assisted immediately. 😉
  • GI
    Godwin Iloka
    May 2, 2026
    5.0
    Purchased a pet tree for the kitty. It's pretty nice, but it needs to be weighted down so it doesn't tip over! Poor design and could injure your cat when it tips over!!

Frequently Asked Questions About Petco

Does the Petco Independence location have a vet hospital?

Yes, Petco Independence has a full-service vet hospital.

Does Petco Independence offer vaccinations?

Yes, Petco Independence provides vaccinations.

Brand Certified Facts from Petco

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Certified May 17, 2026Yext Knowledge Graph
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