Lizzi & Rocco’s is Columbia’s trusted local pet store, proudly offering natural pet food, high-quality treats, bakery items, toys, supplements, grooming supplies, and everyday essentials for dogs and cats. Our onsite grooming and professional training services make it easy to keep your pets healthy, happy, and well cared for — all in one place.
Our staff is fully trained and deeply knowledgeable about pet nutrition and care, providing personalized recommendations and support you simply won’t find in big-box stores. We’re passionate about helping pets thrive and guiding owners toward the best choices for their companions.
We host fun community events, seasonal photo days, and proudly partner with local rescues to support pets in need. With
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.