This profile is uncertified and using publicly sourced data
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Business Details
About
Pet supply storePet Groomer
Nestled among the bustling streets of Clayton, Lola & Penelope's is a haven of delight for your beloved pets. This enchanting establishment is not simply a pet supply store; it's a sanctuary where pets are treated like royalty and their humans can indulge in an enriching shopping experience. Step inside and discover a world filled with high-quality pet products lovingly selected by passionate experts, along with an upscale grooming salon for the ultimate pampering session. From nutritious food to stylish accessories, each item exudes quality and is designed to enhance your pet's wellbeing.
Location
Hours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.