Banfield Pet Hospital® - Richfield provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Great place to go. The entire staff is amazing, patient and knowable.
SM
Shane Marlowe
Oct 4, 2026
1.0
Holy shit where to start.... First your website is SHIT!! nothing is clickable. And I MEAN NOTHING! my fiancée is trying to update her card info and she can't! Even after telling her the problem has been "fixed"...
RF
Rachel Field
Sep 18, 2026
5.0
Very knowledgeable
RB
Raeann Barret
Sep 17, 2026
5.0
The staff have been nothing short of amazing with me and my 3 cats that are seen there . They genuinely care about each of them and have always been extremely helpful, knowledgeable and flexible with me. They are immensely gracious and accommodating with rescheduling and letting me bring them in with my chaotic and continuously changing schedule. They are very friendly and have always suggested things that ensure my pets best quality of life but budget friendly as well. I’ve been using Banfield for over 7 years and have always been extremely happy and confident with their services. So thank you so very much for all your help throughout the years 💕💕 I highly recommend them 🥰
SS
Stacey
Aug 25, 2026
2.0
Their prices are ridiculous! And you have to be very careful because they try to talk you into tests you don't need. And they try to sell you this ridiculously priced wellness package. They are affiliated with VCA and Blue Pearl emergency vets which are both ridiculously overpriced as well. I brought my cat here because I needed a same-day appointment. I can't believe what they charged me for a uti.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Richfield provide?
Banfield Pet Hospital in Richfield offers preventive care including vaccinations, nutrition advice, parasite control, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
What are the regular operating hours of Banfield Pet Hospital in Richfield?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency care services?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I access veterinary care online from Banfield?
Yes, Banfield clients with Optimum Wellness Plans® can get 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plans at Banfield?
Optimum Wellness Plans provide annual preventive care, including exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. They automatically renew annually unless paid in full at enrollment.
How do I pay for the Optimum Wellness Plan at Banfield?
Payments can be spread over 12 months via automatic withdrawal from a bank account or charged to a credit card. Payment in full at enrollment is also available.
What types of appointments are available at Banfield Pet Hospital?
They offer in-room appointments where you visit with your pet, drop-off appointments where you drop your pet off and wait for a call, and Optimum Wellness Plans® Virtual Visits from home.
Which nearby stores can I visit for pet supplies near Banfield Pet Hospital in Richfield?
PetSmart, located nearby, offers pet supplies and services, making it convenient to pick up pet essentials before or after your hospital visit.
Are there shopping centers near Banfield Pet Hospital where I can shop or dine?
Yes, The Shops At Lyndale are close by, providing various shopping opportunities. You can also visit Panera Bread or Don Pablo's for meals or snacks around your pet care appointments.
Which beauty and personal care places are near Banfield Pet Hospital?
Nearby beauty-related places include Ulta Beauty, elemis beauty salon and spa, and Benefit Cosmetics BrowBar, ideal for a grooming session while your pet is at the hospital.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 18, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: