Banfield Pet Hospital

Reviews

• JS

  Jake Schreder

  May 8, 2026
  1.0
  Terrible experiences. I have paid for their overpriced pet care plan for many years for my dog even knowing I was overpaying, despite their inconsistent reports from one visit to the next. This morning they already had add in charges on my bill before I even brought my dog in. I asked if at her age if it was safe for anesthesia and dental care. I was assured they would check make sure prior to proceeding. Just got a call they knocked several teeth out and now want $250 for more extras I top of the $90 a month they take from me. Just for X-rays then thousands more for more dental work. This place is just about profit and could care less about your pet and their well being. I can’t wait to get my dog out of there today to never return. Sadly when I called back and asked to have all my pets records as I am going to another vet I was treated poorly and said I should have voiced these concerns. I advised I had and it’s disappointing they don’t have records of this especially when years ago they had to send my dogs records for me to get second opinions for severe heart problems they wanted to charge me $2k for tests that turned out to be completely unfounded. They admitted the error and I kept going there out of convenience and chalked it up to a mistake and was just happy my dog was healthy. When I said this is why I now need to make the change I was literally told well if it’s a problem I shouldn’t have went there amongst other condescending things. Still waiting for them to release my dog to me. They are basically the vet equivalent of a puppy mill - all about dollars and don’t give a damn about your dog.
• BC

  Barb Carranza

  Apr 11, 2026
  5.0
  an excellent pet hospital. It doesn't feel like a chain. How's our aunt farm?
• AA

  Aishah A.

  Mar 14, 2026
  5.0
  I love this office!! They've taken care of my large breed dog for the past 5 years and my pup loves coming here. They treat him like he's their own; everyone on staff is helpful and willing to answer questions.
• RG

  Ron Gunderson

  Mar 2, 2026
  5.0
  Banfield Country Village Pet Hospital is an outstanding health care facility. The staff is friendly, knowledgeable and caring. I know that our pets get the best care possible. I highly recommend these healthcare professionals.
• MH

  Michael Hamann

  Mar 1, 2026
  5.0
  Dr. Kawuki and her team were lovely. They squeezed us in last minute late on a Sunday to check out our large dog who had a sudden illness. The team communicated very well about how she was doing, testing options, and how to get the answers we needed with keeping the costs in mind. They were thoughtful, caring, and did a thorough job. So grateful for their team.

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