This profile is uncertified and using publicly sourced data
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Business Details
About
Dog BreederPet Adoption ServicePet Store
The Family Puppy at Oakland Mall is your go-to destination for reputable breeders and healthy puppies in Troy, MI. Family-owned and operated since 1998, we take pride in providing families with the perfect lifelong companions. We focus on ensuring a safe and enjoyable experience for those looking to welcome a puppy or kitten into their home. With our expert guidance, you can trust that you’re choosing the right pet for your family. Visit us today to explore our adorable puppies and kittens and discover the joy of pet ownership!
Location
Hours
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.