Banfield Pet Hospital® - Southfield Telegraph provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Friendly staff and my dog feels comfortable- that is incredibly important to me.
MM
Melissa Master
Jun 29, 2026
1.0
DO NOT VISIT BANFIELD. CAT DEAF AFTER OVER DOSED ON ANESTHESIA DURING ROUTINE TEETH CLEANING
My cat who has always been healthy, went in for a routine dental cleaning. They over dosed her on anesthesia because a tech put in the wrong weight. Then, when they gave her the reversal they gave her 3 vaccines and dewormer without seeing if she was going to come out of the anesthesia, which she didn't. She had a very mild ear infection but due to the over dose and vaccines, her infection became serious. Dr. Belmany was the vet for all this. She said that Banfield is making all the clinics due 7-8 surgeries a day! In 4 hours, they're just whipping through surgeries with no regard to the animals. The vets aren't double weighting, because if they did, they may have caught the wrong weight. They're not reading notes that the techs put in the charts before surgeries because Dr. Belmany would have known prior to the cleaning that Eevee had a slight ear infection. They cut her nails so short they caused trauma! She gave me ear drops, which in, turn made her eyes shake back and forth. It wasn't just one error, it was multiple! This was 10 days ago, Eevee is now deaf, she just started eating solid food, she can't potty by herself, she can't walk without falling over. I had her at Banfield to get help and they did nothing! I've spent thousands of dollars and ten hours at an emergency vet hospital. I will be seeing them in court!
KK
KKG
Jun 15, 2026
1.0
Online system did not register my dog’s appointment so there was a long wait. Her stool test resulted next day and was positive yet nobody relayed the result to me or ordered any medication. After 5 days of trying to get through for follow up management of my dog continued symptoms and being told the doctor is unavailable, I went to a different local vet who tried to obtain visit notes/plan of care which was incomplete so she had to be reevaluated for a prescription to treat her positive stool result. I’m not sure what I paid for here but the service was terrible and clinically negligent.
SS
slyfoxy11
Jun 4, 2026
5.0
My baby Milo always receives professional attentive care at Banfield. He loves all the employees. Thank you all!!
TH
Tajahrae Hannah
May 14, 2026
5.0
My puppy Peanut was very sick and did not know what was wrong so I took him in and I was told he was diagnosed with Leptospirosis.
At first they suggested taking him to a 24hr hospital but they wanted between $5000 to $7000 and I could not afford that so I was so scared that I would lose my baby 😪
But the doctors here gave me the option of just bring Peanut to them everyday for a week for Fluids and medication and with there monthly plan it helped me tremendously with the price.
Everyone there was very sweet and caring and made my baby feel so safe. Today my baby is doing sooooo much better and is back to his hyper self ❤️
Without them idk if I would have my baby today ❤️
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services does Banfield Pet Hospital offer?
Banfield Pet Hospital offers a range of services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter procedures, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, they offer urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers if needed.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment through their website or use their mobile app available on iOS and Android for convenient booking.
What are the operating hours of Banfield Pet Hospital in Southfield Telegraph?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat on the Banfield app.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care such as full exams, vaccinations, early screening diagnostics, nutrition consultations, and dental care. It automatically renews yearly and offers discounts on treatments not covered.
What nearby healthcare facilities are close to Banfield Pet Hospital?
Nearby healthcare facilities include MyHealth Urgent Care Southfield and Advanced Urgent Care of Southfield, which can assist with human medical needs while you visit the pet hospital.
Where can I grab a meal near Banfield Pet Hospital?
There are several nearby eateries such as Firehouse Subs, Tropical Smoothie Cafe, Noodles and Company, and Jimmy John's, perfect for a quick meal before or after your pet's appointment.
Are there other professional services near Banfield Pet Hospital?
Yes, nearby you can find various professional services including USA Vein Clinics, Lauren M Underwood Law Group, and several financial and legal service providers.
Is Banfield Pet Hospital accessible for people with disabilities?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and welcomes LGBTQ clients, ensuring an inclusive and accessible environment for all.
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