Brand Certified
Bittersweet Pet Resorts
4.6(456 reviews)
Certified by Bittersweet Pet Resorts • Oct 11, 2026
Business Details
2100 Weaver Road, Niles, MI
49120, United States
Certified by Bittersweet Pet Resorts • Oct 11, 2026
(269) 684-7361
Certified by Bittersweet Pet Resorts • Oct 11, 2026
https://www.BittersweetPetResorts.com
Certified by Bittersweet Pet Resorts • Oct 11, 2026
About
Certified by Bittersweet Pet Resorts • Oct 11, 2026
Pet Boarding ServicePet Day CarePet GroomerDog TrainerKennelPet Services
For more than 30 years, Bittersweet Pet Resorts has provided a loving, safe, and enriching environment for dogs and cats in the South Bend, Indiana and lower Michigan areas. We provide veterinarian-recommended overnight dog boarding, dog daycare, dog grooming, and dog training. Between our dedicated staff, individualized care, and spacious facilities, we’re all about wags and purrs.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Bittersweet Pet Resorts • Oct 11, 2026
Hours
Certified by Bittersweet Pet Resorts • Oct 11, 2026
Monday7:30 AM - 7:00 PM
Tuesday7:30 AM - 7:00 PM
Wednesday7:30 AM - 7:00 PM
Thursday7:30 AM - 7:00 PM
Friday7:30 AM - 7:00 PM
Saturday8:00 AM - 4:00 PM
Sunday3:00 PM - 6:00 PM
Reviews
4.6
456 reviews
5 stars
294
4 stars
18
3 stars3
2 stars
7
1 star
36
- SVsuzanne vandervortSep 17, 20265.0I didn't even have to think twice after dropping him off. I knew he was going to be well taken care of from my first time with them. 😊
- JFJamie FisherSep 4, 20265.0We love LOVE love Bittersweet! My family, friends, and I have been taking our pups there for many years! I wouldn't trust any other place with my fur-babies. Sandy and the gang are pretty AWESOME! A++++++++++++++++++++++++++++++++
- MBMarilyn BallantineAug 24, 20265.0Niles site: Have had Prince boarded there several times per yea for past 4 years.Very accommodating with scheduling. Always appears well cared for and happy. Staff very pleasant and helpful.
- MCMichael CoelingAug 24, 20265.0We've been using the Three Rivers location for several years and through three of our pooches. They are always well cared for. The employees seem to be real dog lovers and my girls get plenty of attention. The upgrade to the daily report cards with photos is comforting and worth the little extra it costs. I highly recommend Bittersweet.
- PTPaula TermuhlenAug 24, 20265.0Our dogs LOVE Bittersweet. Blue and Stella are about 12 years old and they are so well cared for when they visit Bittersweet. Once they walk in the door, they just head to the back-see you later Mom and Dad! Happy and calm when we pick them up, too. This is one of the best places we have ever had to board our dogs.
Frequently Asked Questions About Bittersweet Pet Resorts
What vaccinations does my dog need to join daycare?
For the safety of all our guests, we require dogs be up to date on their vaccinations for rabies, DHLPP (distemper), and Bordetella.
Can I come in for a tour?
We’d love to show you our facility! Please visit during regular business hours Monday through Saturday and our staff will be happy to take you on a tour.
Do you require a trial evaluation?
Since every dog’s safety and comfort is so important to us, your dog’s first day of daycare starts with a good observation of their personality and play style so we can match them up with the best playmates. We ask they visit us for at least 4-6 hours on this first day.
What will my dog be doing at daycare?
Each pup enjoys play sessions throughout the day doing whatever they enjoy most! They have plenty of space to run around with friends, play with the staff, and rest in the sunshine. Between play sessions they relax and recharge with multiple potty breaks.
Do you require reservations for daycare?
We do ask you please give us a call to schedule your appointment. This is to ensure we have all the necessary information such as vaccination records, contact information, and medical information.
When can I drop off and pick up?
You can check in for daycare any time during our operating hours, but we suggest dropping off before 12 noon to ensure your pup gets as much playtime as possible. For daycare check-out, we ask you please pick up by 7pm.
Our daycare operating hours are:
Monday-Friday 7:30 am-7:00 pm
Saturday 8:00 am-4:00 pm
How do I make reservations?
To make a reservation at Bittersweet Pet Resorts, please call us at (269) 684-7361.
Can I add more activities to my dog’s daycare plan?
Yes, we’re happy to put together a custom package for your dog. Extra activities include additional walks, bathing or grooming, spa services, and training.
If my plans change, what is your cancellation policy?
Should you need to cancel or change your reservations, please let us know 48 hours prior to your arrival. Over holidays and Spring Break, we require a 2-week notice.
Can you accommodate special needs pets?
We can accommodate many special needs. Please call us to discuss how we can meet your pet’s needs when booking your visit.
What is the difference between Bittersweet Pet Resorts and the former Alpha Boarding Center?
We are owned and operated by a local veterinary technician and pet groomer whose sole desire is to provide your pets with the best level of care. We have upgraded the facility amenities and extended hours; adding grooming, training, packages, group play, and daycare events. Our staff is certified in PPBC, OPC, and PackPro, offering top-of-the-line wellness systems. Come see the difference!
What vaccines does my dog need to stay?
For the safety of all our guests, we require dogs be up to date on their vaccinations for rabies, DHLPP (distemper), and Bordetella.
When can I drop off and pick up my pet?
Check-in can be any time during our operating hours. We recommend dropping off a bit before closing so your pet has time to settle in. You can also check-out any time during business hours, but if you pick up before 12 noon Monday-Saturday you won’t be charged the nightly rate. On Sundays, the day charge always applies.
Our operating hours are:
Monday-Friday 7:30 am-7:00 pm
Saturday 8:00 am-4:00 pm
Sunday 3:00 pm-6:00 pm
Can I tour the facility?
Absolutely, we’d love for you to see our home! Facility tours can be done any time during our operating hours Monday-Saturday.
I’m nervous about boarding my pet. How do I know my pet will be taken care of?
Here at Bittersweet Pet Resorts, we pride ourselves on offering the best pet care services in the Michiana area. Your furry loved one will be adored and showered in attention just like he or she would be at home. If you’re concerned about your pet’s daily routine, please give us a call at 269-278-8100.
Do you offer a trial stay?
We don’t offer a trial stay, but we do offer your first day of daycare for free! This way you can see how much your pet enjoys playing at Bittersweet Pet Resorts and get a chance to meet us!
I have multiple pets. Can they lodge together?
Absolutely. We have large accommodations for multi-pet families to stay in together. Give us a call at 269-278-8100 so we can set up your family’s stay.
Absolutely. We have large accommodations for multi-pet families to stay in together. Give us a call at 269-278-8100 so we can set up your family’s stay.
We certainly can. Please bring any medications in their original containers with clear instructions.
Can I bring my pet’s food?
Of course! We just ask you please bring it in a waterproof container.
Can my pet bring his/her favorite toy?
Absolutely. It’s important to us that your pet feel at home here, so you’re welcome to bring toys. We just ask you please bring no more than 5 items per pet so we can ensure good tracking of each item.
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