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Business Details
About
Pet Groomer
Whiskers Resort & Pet Spa off of 29th Street in Kentwood has opened a second grooming location in Cascade. This location offers grooming services Monday-Thursday starting as early as 8:00am and will be closed Friday-Sunday. The main location located at 3100 29th St. Kentwood, MI 49512 also offers boarding, doggy daycare, training and grooming.
Location
Whiskers Resort & Pet Spa Cascade
5925 28th St SE, Grand Rapids, MI
49546, United States
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.