At Scenthound Birmingham our Mission is that we keep dogs clean and healthy in a safe and loving environment with a knowledgeable team. We are in the business of dog hygiene and wellness. We offer membership packages for the essential services every dog needs bathing, nail clipping, ear cleaning, teeth brushing. We also offer various products and services that are available on an as needed basis.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.