We are your destination for the best in healthy, all-natural food and treats, the best in toys, collars, leashes, beds, and more with over 5,000 hand selected items in our stores, plus we have access to over 25,000 more products we can special order! With 6 locations throughout Maine, we are committed to providing high-quality pet supplies and services, as well as supporting animal welfare organizations in our communities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.