Banfield Pet Hospital® - Timonium provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Hello , I am very saddened. First of all Dr. Borrison is very caring.
My dog Cocoa needs to have surgery for a mass to be removed. I am on a fixed income, she is my companion and service animal, I had her since she was (3) months old. She is 12 years old now.
I have applied for the Hope Funds and have been accepted, this is been a great help, I almost lost the funding, because of carelessness of the protocol of the application process, however Kayla has reached out and is willing to reinstate my application once the hospital gets a surgery date, however I recently found out that this particular hospital is booked out until August, However her surgery cost $1454.00 and I have been applying for assistance since mid April.
I also applied for funding at another organization for the remaining $454, Hope Funds is contributing $1000.
The other organization approved me for $350, and because of the lengthy time out for surgery, I may lose that funding. This is Not a good look and Unacceptable.
I am unable to produce $1454. I appreciate the help, however it serves us no good if the surgery wait time is 2-3 months out. I was emailed this information yesterday. (06/01/26).
I feel as though no one wants to accommodate my dog because of the funds cannot be paid through cash or credit. Unacceptable, the purpose of the many organizations is to help pet parent (s) who are truly in a financial need.
Thanks,
RB
Roxanne “RoxiBeez” B
May 22, 2026
5.0
I’ve been taking my cat to Banfield for over a year now and am still so pleased with the exceptional service provided by the staff on every level and interaction. The Wellness Plan is also very affordable and the best decision ever made. Quality and care are the most crucial factors in successful healthy living and relationships.
SS
Sarah S.
May 15, 2026
1.0
Extremely rude front desk staff. Will NOT be returning. Unhelpful and inconsiderate will be switching to PETCO!!!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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