Banfield Pet Hospital® - Arundel Mills provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Came on July 1st to get my childhood dog seen since we were worried about his sneezing and a bump in his leg from him licking at it from stress a while back that hasn’t disappeared. Dr. Emily Fitzgibbons told us he had a loud heart murmur and wanted to do $800 worth of tests for him and said the bump on his leg was a skin tumor. We didn’t do anything yet, but my mom took him to another location on the 25th, and not only did they say he didn’t have anything wrong with him and the sneezing was just from excitement but also told us he had no heart murmur at all and the bump on his leg wasn’t a skin tumor and doesn’t need to be surgically removed like the doctor at this location was recommending. Don’t go to this location; that doctor obviously doesn’t know what she’s doing and just wanted us to blow our money.
MG
Margaret Greenwood
Jul 21, 2026
1.0
I've been to several banfields and had good experiences. Yes they're going to be hit or miss depending on the person, as is with everything. The doctors treated my dog horribly and because of their lack of attention to what I told her her allergies were, she got sick for 2 weeks.
They then didn't even apologize when I said I was worried about my dog and that she got sick. I had to call another Banfield who said what they did was absolute abuse and neglect.
There are other ones in the area that I recommend, however I went against what many people had told me.
These positive reviews you are reading, are not by actual customers. I have heard from The Establishment directly that 75% of them are bots
TC
tyrone cotton
Jun 10, 2026
5.0
Outstanding Vets and kept the price more than manageable!
AD
Aurea D. Diaz
Jun 3, 2026
5.0
Love the service at the Hanover location. Dr Challapali is amazing with our dogs and the staff it’s amazing.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital - Arundel Mills provide emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer you to emergency hospitals as needed.
What preventive care services does Banfield Pet Hospital offer for pets?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in an Optimum Wellness Plan at Banfield?
The plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care, with automatic renewal every 12 months.
How can I schedule an appointment at Banfield Pet Hospital - Arundel Mills?
You can schedule appointments online via their website or app, and appointments are required to be made in advance.
What are the operating hours for Banfield Pet Hospital at Arundel Mills?
The hospital is open Monday to Friday from 8 AM to 6 PM, and on Saturday and Sunday from 8 AM to 5 PM, with closures on major holidays.
Does Banfield offer veterinary care remotely?
Yes, clients with an Optimum Wellness Plan can access 24/7 remote pet care advice via Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room visits where you stay with your pet, drop-off appointments where you leave your pet and are updated by phone, and virtual visits for wellness plan clients.
What nearby stores can I visit when coming to Banfield Pet Hospital at Arundel Mills?
Nearby you can find PetSmart for pet supplies, Michaels Stores for crafts and toys, and Arundel Marketplace for shopping, making it convenient for errands before or after your visit.
Are there nearby food options when visiting Banfield Pet Hospital in Arundel Mills?
Yes, nearby eateries include Baskin-Robbins for ice cream or smoothies, Dunkin' for coffee and baked goods, CAVA for Mediterranean cuisine, Starbucks for coffee, and Wendy's for fast food.
What nearby services can complement my visit to Banfield Pet Hospital at Arundel Mills?
You can access nearby UPS Access Point locations for shipping needs, Staples for printing services, and KeyMe Locksmiths for locksmith services, making it a convenient trip.
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