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Hounds Town - Gaithersburg

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About

Pet Day CareKennelPet Boarding ServicePet GroomerPet Sitter
At Hounds Town Gaithersburg, your dog isn’t stuck in a one-size-fits-all group. With 5 separate playrooms, we match dogs by personality and play style—not just size—for safer, more natural interactions. It’s all-day play in a structured pack environment, with no breed discrimination and staff who understand dog behavior. Every dog starts with a quick evaluation to ensure the right fit—so they can play hard, feel comfortable, and actually enjoy their day. We are closed to the public the following holidays: (there is no pick-up or drop off) New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Our lobby is closed to the public between 12 p.m. and 2 p.m. Monday through Saturday for some disruption

Location

Hounds Town - Gaithersburg
16598 Oakmont Ave, Gaithersburg, MD
20877, United States

Hours

Monday6:30 AM - 7:30 PM
Tuesday6:30 AM - 7:30 PM
Wednesday6:30 AM - 7:30 PM
Thursday6:30 AM - 7:30 PM
Friday6:30 AM - 7:30 PM
Saturday8:00 AM - 4:00 PM
Sunday11:00 AM - 1:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.