Vetco Total Care

Reviews

• SL

  Stacey Lorraine

  Jun 11, 2026
  4.0
  Staff was kind, visit for my cats rabies vaccine was quick and convenient!
• RL

  ROSE LYONS

  Jun 2, 2026
  4.0
  Great vet, room wasn’t clean though
• HW

  heather walsh

  May 27, 2026
  1.0
  Im highly disappointed and dissatisfied with the treatment I recieve by the vet at this clinic. I made an appointment for my dog for 11:15 apparently they change appointments with out any communication it was changed to 11 with out my knowledge I called bc I possibly would of been 10 min late so eta 1125 and the receptionist told me my appointment was at 11 and the vet wouldn’t see the dog because I would’ve been late. I said no my appointment was at 11:15. I have proof of confirmation and nobody ever notified me that it was changed. I was not late that I would be there before 1125 within the 10 minute window that she told me they allow and I got there with two minutes to spear. It might’ve been one to two minutes, but it was two minutes to spare and the vet flat out refused to see my Animal, which is absolutely not OK. I have a one year-old. I’m a single mom and I was at the ER until three in the morning that night and I still got up and was on time for this appointment and they refused to see my dog. This is not my error. This is there error and this is not good customer service and I think the vet was on a power trip or maybe didn’t eat I don’t know, but she didn’t even have the decency to come out and talk to me herself. I was already overwhelmed. I left their own tears. I’m very upset beyond upset. I bring all of my animals at Petco and I tell everybody about it because I love vital care and I’m ready to cancel all my memberships and go elsewhere for this service and lack of accountability on the end of this vet. I’m also highly disappointed by petcos lack of communication afterwards I called corporate and have not recieved a call back yet. Between my mother and myself they have had4- 6 dogs on vital care any any given time due to age and etc and they are about to loose thousands for the lack of compassion they hold. So no I don’t not recommend and it’s sad bc the rest of the staff has been amazing in the past but when the vet says they flat out refuse to do the job they are being payed to do and honor the appointments that were made it’s pathetic.
• BF

  Bridget Farias

  May 26, 2026
  1.0
  Dr. Marun is horrendous. Brought old dog for followed teeth issue shot, with an aside of a weird pee thing. Not only did this doctor walk in and immediately assume we knew nothing about our ancient (17y.o) dog and essentially accuse us of abuse, (tens of thousands of dollars into the dogs care but okay), but then proceeded to not treat the reason we came in, charge us for a urinalysis they did NOT perform, and RUDELY STORMED OUT??? I do not know who Miss Girl thinks she is, but she should be fired. Most unprofessional person I've ever met. Even the tech before she came in was terrible, just a terrible experience.
• LD

  Lee DeTerra

  Mar 20, 2026
  5.0
  Excellent service and care all around will def be bringing my daughters new puppy back here for all his needs

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