East Springfield Veterinary Hospital is a progressive animal hospital and wellness facility that still understands the meaning of compassion and community. We are NOT an emergency facility. We are family-owned for over 40 years and will remain that way for many more. If you are still wondering where to bring your pets, stop by and meet our knowledgeable team. If you are already a member of our hospital, you know that your animals receive the personalized care they deserve!
PLEASE NOTE: We are not an emergency hospital & do not have 24 hour service. In the event of an emergency, we recommend that you contact your nearest emergency facility so your pet can receive the care they need.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.