The local veterinarians of Highland Animal Hospital proudly serve pet parents in Needham, Newton, Wellesley, Dedham, Natick and the surrounding area. Opened in 1995, We offer a full range of services for dogs, cats, rabbits, ferrets, guinea pigs, hamsters, pocket pets, & reptiles in our state-of-the-art & technologically advanced facility. Our services include wellness exams, sick visits, vaccinations, microchipping, health & travel certificates, nutrition & weight management, allergy & dermatology, euthanasia, laser therapy, x-ray, ultrasound, in-house lab, parasite testing & prevention, dental, surgery, arthritis pain management, & more! We are open six days a week & we look forward to meeting you & your pet!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.