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Banfield Pet Hospital

4.0
(188 reviews)

Business Details

89 Commercial Rd, Leominster, MA
01453, United States
(978) 466-5126
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Leominster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
89 Commercial Rd, Leominster, MA
01453, United States

Hours

Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
SundayClosed

Reviews

4.0
188 reviews
5 stars
119
4 stars
25
3 stars
7
2 stars
7
1 star
30
  • MT
    Mikayla Thomas
    3 days ago
    1.0
    Not one but TWO failed spay surgeries.. no communication and now our dog may need a third surgery because of their malpractice. Do not bring your animals here for anything other than check ups.
  • DS
    david starkus
    May 13, 2026
    5.0
    always great service and care about my pet.
  • DL
    Deb Linenkemper
    Apr 24, 2026
    4.0
    Groomers are fantastic with my Kitty. Except for the receptionist covering the front desk during my visit...not a smile, or any greeting.
  • EB
    Elizbeth Beaudry
    Apr 22, 2026
    5.0
    The staff is so awesome!
  • CC
    Christy
    Mar 19, 2026
    2.0
    I had a really disappointing experience at Banfield Animal Hospital in Leominster, and unfortunately, it had nothing to do with the quality of care from the medical team. The veterinarian and the assistant, Savannah, were both wonderful, kind, attentive, and clearly cared about my dog. If my experience had been limited to them, I would absolutely continue bringing my pet here. However, the interaction at the front desk completely changed my mind. Olivia, who was working the front desk, was extremely rude and unprofessional. From the moment I arrived, her tone was dismissive and cold. When I had questions, she seemed annoyed and unwilling to help, showing no empathy or basic courtesy. It honestly felt like I was inconveniencing her just by being there. Customer service is such an important part of any veterinary clinic, especially when pet owners are often stressed or worried. Unfortunately, Olivia’s behavior made an already tense situation much worse. Because of this experience alone, I’ve decided to take my dog elsewhere for future care. It’s really unfortunate, because the vet and Savannah were great—but one negative interaction can outweigh everything else. I hope management takes this feedback seriously. Christy (Baileys mom)

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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