Hearth & Hound

Reviews

• RV

  Ralph v

  Sep 25, 2026
  5.0
  Absolutely outstanding! The team at Hearth & Hound are amazing. Going above and beyond is just the average day for them, and it makes the whole experience for us so much more pleasant. I will only leave my fur-monsters with Hearth & Hound, PERIOD! Thanks to the employees, with lots of kitty kisses from Mr. Tibbs and Madam Ghost cat. 😻😻
• DB

  Devon Bakum

  Aug 28, 2026
  5.0
  Conscientious. Dog friendly. Caring to pets and owners. Communicative. I found Hearth and Hound while staying at the Oak n Spruce resort with our dog. When we decided to go away for an entire day, I remembered driving by H and H and decided to give them a try. They were amazing and my Roxie had a great time. They even sent a mid day report card filled with photos of her playing! We come to Lee every summer and Roxie will definitely be by to visit again. Highly recommend.
• JG

  Jana Gross

  Jul 30, 2026
  5.0
  My Boston Terrier loves to go to here. The staff are so kind.
• GL

  Gaia Liotta

  Jul 9, 2026
  5.0
  My partner and I live seasonally in the Berkshires for the Tanglewood season, which often creates a logistical puzzle regarding care for our dog, Argos. Argos is a wonderful companion—sweet, energetic, and deeply compassionate—but he struggles with severe separation anxiety. Prior to finding Hearth and Hound, he had been dismissed from every daycare and overnight facility we tried in Boston. Because of his intense anxiety, he truly only felt safe in our home or his dog walker's home. When we first approached the staff at Hearth and Hound, I was transparent about his history and the intensity of his anxiety. I was at a complete loss, but their response was extraordinary. They told me that even if he "failed" their behavioral assessment, they would support us because they recognized that his behavior stemmed from emotional distress, not aggression, and that he shouldn't be disqualified from having a social life. They also showed deep compassion for me, as my partner was traveling in July and I had no way to get home during the day for Argos's care during some of the most intensive stretches of the Tanglewood schedule. They told me they'd make it work, because they didn't want me carrying that anxiety on top of everything else, and that we could convert daycare days to overnights, without judgment, if I didn't have the capacity to get him during the busiest parts of the season. That compassion changed everything. Argos is now completely in love with Hearth and Hound. He gets the sweetest "daycare report cards," loves playing in the yard, and actually starts "screaming" with excitement the moment we pull into the parking lot. My partner and I joke that we don't even know this dog anymore — the reports we get back describe him as sweet, loving, and kind to every staff member and dog, a happy guy they genuinely love having around. Honestly, it's left us with real questions about other daycares we've tried, ones that seem to treat dogs as a commodity rather than recognizing that many animals simply need compassion and real client care to thrive. We originally only needed care for a few dates in early July, but we've now budgeted to bring him three days a week all summer long. They've become our go-to support, even helping us navigate the logistics around our travel and work plans in the Berkshires. We are so incredibly grateful to have found a place that treats Argos with such patience and kindness. In an age where so much of daily life doesn't involve real community or a real person in a customer-facing role, businesses like this are a reminder of how much that still matters. Supporting a business that genuinely supports you and your animal isn't just a nice-to-have — it's something worth actively seeking out and championing.
• DG

  Deborah Gilson

  Jul 5, 2026
  5.0
  If you are looking for loving hands to care for your pet while you are away, look no further than Hearth and Hound! Aleixs and her staff are kind, capable and full of the expertise neded to reassure you that you are leaving your precious pet in good hands. They even send you a "Report Card" on how you pet is doing during the day, coupled with pictures of your pet! As soon as you meet her staff you are reassured that leaving your loved pet in their hands is going to be a worry free experience for you. If I could give Alexis 10 stars I would! Bravo to creating such a warm place for we pet owners to leave our precious buddies!