Banfield Pet Hospital - Framingham is your trusted local veterinarian in Framingham, MA, for comprehensive, preventive care for dogs and cats. We proudly serve pet owners in Framingham, Natick, Saxonville, and Cochituate. Conveniently located inside PetSmart on Worcester Road near the border of Natick, our expert veterinary team offers a wide range of services, including vaccinations, spay/neuter, pet x-ray, dental cleanings, microchipping, ear exams, and more. From puppy care to senior-pet support, we are committed to your pet’s health at every stage of life with our Optimum Wellness Plans®. Visit our Framingham clinic for compassionate pet care. New patients are welcome.
I want to highlight the service from Emily at Banfield Pet Hospital. She's a sweet and incredibly helpful young woman, and she made all the difference in my experience. I was really nervous about leaving my cat there, and her kindness and attention put me much more at ease.
Having someone who speaks Portuguese is hugely valuable for the Brazilian community. Being able to explain my cat's situation calmly, ask questions, and understand every detail of the care made me feel so confident. Emily doesn't just make communication easier, she also makes people feel welcome, and that matters so much when we're worried about our pets.
People like her make this hospital a more welcoming and accessible place. I highly recommend it, and thank you, Emily, for your care and dedication! 🐱💙
NL
Nick Lamberti
Sep 30, 2026
5.0
I had the best customer service call ever today with Todd the office manager, very helpful in explaining how the Banfield services work and rescheduling my appt to in office to drop off just was nice to get real customer service thank you Todd and the Framingham Team!
JL
J L
Sep 18, 2026
5.0
Todd, Allie, Dr McCaffrey and team are the best!
LF
Linda Fair
Sep 7, 2026
5.0
Caring, kind and helpful staff. You are appreciated.
MT
Marcy Tolkoff
Aug 14, 2026
1.0
I twice reached out to office manager Todd Benito to say I hadn’t heard back from the vet and wanted to discuss my dog’s anxiety since we moved here in March.
He said there were computer system issues and assured me I’d heard back. I never did nor did he ever reach out to check.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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