Banfield Pet Hospital - Framingham is your trusted local veterinarian in Framingham, MA, for comprehensive, preventive care for dogs and cats. We proudly serve pet owners in Framingham, Natick, Saxonville, and Cochituate. Conveniently located inside PetSmart on Worcester Road near the border of Natick, our expert veterinary team offers a wide range of services, including vaccinations, spay/neuter, pet x-ray, dental cleanings, microchipping, ear exams, and more. From puppy care to senior-pet support, we are committed to your pet’s health at every stage of life with our Optimum Wellness Plans®. Visit our Framingham clinic for compassionate pet care. New patients are welcome.
Gostaria de deixar meu agradecimento pelo cuidado com a minha gata Meg! A equipe foi maravilhosa e cuidadosas com tudo, principalmente a Bruna que deu todo o suporte neste momento difícil da perda dela. Recebi uma carta do hospital pelo correio que me deixou supresa, feliz e agradecida pelo carinho da equipe! Muito obrigada vocês são extremamente profissionais
LL
Luisa Liebe
Jun 24, 2026
5.0
The Framingham banfield team are incredibly reliable, hard working, kind and professional people! I am so glad I transferred my two fur babies from Bellingham to this location instead. Keep up the good work! And thank you for really caring for our pets 🥰
VV
Vanessa
Jun 24, 2026
1.0
Deficiency in care, late response, can’t diagnose accurately.
One star still to much, to bad can’t rate lower the service.
MR
Marli Rodrigues
Jun 11, 2026
1.0
Ten weeks ago, during Tina’s annual exam under the Banfield Wellness Plan, I was advised that she should receive a booster vaccine and was told it would be covered by my plan. Today, I arrived for the appointment and was informed that I would have to pay an additional $24.90. When I explained that I had already asked about extra costs and had been told there would be none, I was asked to wait.
I was left waiting for more than 30 minutes without any update. When I finally got up to cancel my plan, I was told that I could either pay for the vaccine or skip it because the previous vaccine was still effective.
This was very frustrating. I have had other disappointing experiences with this plan, and today’s visit at the Framingham location was especially poor. The staff needs to provide accurate information and show more respect for customers’ time. Based on my experience, I do not recommend this plan and will be canceling my membership.
LF
Linda Fobes
May 13, 2026
5.0
Emily always greets and recognizes our pet. It makes us feel so comfortable and confident in our pets care.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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