Brand Certified
Banfield Pet Hospital
3.8(187 reviews)
Certified by Banfield Pet Hospital • May 17, 2026
Business Details
5 Mystic View Rd, Everett, MA
02149, United States
Certified by Banfield Pet Hospital • May 17, 2026
(617) 387-1143
Certified by Banfield Pet Hospital • May 17, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • May 17, 2026
About
Certified by Banfield Pet Hospital • May 17, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Everett provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • May 17, 2026
Hours
Certified by Banfield Pet Hospital • May 17, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
SundayClosed
Reviews
3.8
187 reviews
5 stars
114
4 stars
12
3 stars
9
2 stars
6
1 star
46
- YWYanzi WuMay 13, 20261.0I had a very disappointing experience with this clinic. I had to reschedule my appointment three times, and each time there was a clear lack of communication. I was never properly called or notified about any issues with my appointments, which led to repeated wasted time and unnecessary trips. What made the situation even worse is that I was told I had been contacted regarding the appointments. However, this is not accurate. I did not receive any phone calls, voicemails, or messages at all. There were multiple instances where I was given information that did not match what actually happened. Instead of taking responsibility for the internal scheduling problems, the clinic repeatedly shifted the responsibility onto the customer side, which was extremely frustrating and unprofessional. I also requested to speak with a manager due to these ongoing issues. I was told I would be able to, but I ended up waiting for a long time and never actually got to speak with one. Overall, the repeated scheduling failures, lack of communication, and multiple instances of inaccurate information made this a very poor experience. I hope the clinic improves its communication and accountability going forward.
- JJJaneApr 28, 20261.0They are not trustworthy or professional! The staff at the front desk have no idea how to be polite or respectful. The veterinarian that examined my dog was unnecessary rough with my dog. I would not allow them to take your pet in the back room for any reason. I believe they are abusive and cruel to animals. My dog who loves everyone was whimpering and cowering in the presence of this so called veterinarian. I wish I could remember his name. Horrible person and should not be allowed near any animals.
- JJjoe joeforg8Apr 23, 20265.0I had my cat's teeth cleaned.
- PVPaul ValenteApr 22, 20265.0Awesome people very nice and helpful where awesome with all my animals
- BVBrenda VegaApr 20, 20265.0Trusted facility.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive pet health care services does Banfield Pet Hospital offer?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care, but you can call during hospital hours for urgent care advice or referrals to emergency hospitals.
What is an Optimum Wellness Plan at Banfield?
It's an annual preventive care plan including exams, vaccines, screenings, and dental care, designed to keep your pet healthy year-round.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly with automatic withdrawals or credit card charges, or opt to pay in full at enrollment.
What are the appointment types available at Banfield Pet Hospital?
Banfield offers in-room appointments, drop-off appointments, and virtual visits for Optimum Wellness Plan clients.
What are Banfield Pet Hospital's regular operating hours?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and certain holidays.
Where is Banfield Pet Hospital located in Everett, MA?
It is located at 5 Mystic View Rd, Everett, MA 02149.
Are appointments required at Banfield Pet Hospital?
Yes, Banfield requires appointments for visits.
Which nearby stores can I visit before or after my appointment at Banfield Pet Hospital?
You can visit nearby stores like PetSmart for pet supplies, The Home Depot for hardware needs, and Starbucks for coffee.
How can nearby places like UPS Access Point help me when visiting Banfield Pet Hospital?
UPS Access Point nearby provides courier and shipping services, which can be convenient if you need to send parcels during your trip to Banfield.
What entertainment or shopping options are close to Banfield Pet Hospital in Everett?
Nearby you can explore Gateway Center shopping mall, Party City for party supplies, or Texas Roadhouse for dining.
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