Pets are family. This belief is at the heart of everything we do at the Animal Rescue League of Boston. Recognized for our innovative, award-winning programs that go beyond sheltering, we address the root causes of the issues facing animals and the people who love them. By partnering with communities, we help animals heal and thrive, keep pets and people together, and protect animals from harm.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.