Veterinary Emergency Group, (VEG), our emergency animal hospital in Boston, MA, offers emergency vet services for pets 24/7. Call to speak to a vet or come in if your pet is having an emergency or is in need of urgent care. High-quality care includes in-house diagnostics, x-rays, ultrasound, and more for all kinds of pets - dogs, cats, avians, and exotics. If it can fit through our veterinary ER doors, we’ll treat it! We’re just southwest of the Boston Public Garden and within minutes of the Boston Waterfront, Mission Hill, and Roxbury.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.