This profile is uncertified and using publicly sourced data
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Business Details
About
KennelPet Day CareDog TrainerPet Boarding ServicePet Groomer
After realizing the need for luxury in the pet care industry, Nancy and Greg opened Luxe Pet resort. Here, our team of highly qualified dog & Cat lovers brings top-notch care and training to the pets of West Roxbury. From socialization to one-on-one interaction, our space is where your pets can have the times of their lives while you're tied up. That means you can rest assured we’ll care for your pets as if they were our own while you’re at work or away from the weekend. Whether it’s for grooming or a hike, we hope to meet you and your pets soon.
Location
Hours
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
Sunday10:00 AM - 3:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.