St. Francis Veterinary Hospital

Reviews

• KL

  Kortney Ladd

  Jun 6, 2026
  1.0
  I went to this office to get my sweet 1 year old cat Liz a routine checkup because she was throwing up occasionally. When Dr. Burke came into the office she felt around and examined her. Within minutes, Dr. Burke said she would NEED a surgery to open her up immediately or she would die. My young daughter was with me and started sobbing. I was in shock. Dr. Burke said with certainty there was a toy stuck inside of her that needed to be removed. I cried my eyes out and paid the $750!!! for the surgery. When I got Liz back she couldn't move on her own for days, they had cut her open. Then they proceeded to tell me the surgery was exploratory, just a test and there was NOTHING inside of her stomach. She was completely fine. I could not believe it. If I had known it wasn't necessary I would've never done it! I had to nurse her back to health from a useless surgery. To see her sweet eyes glazed over and in pain was torture. We found out later that ALL WE NEEDED TO DO WAS CHANGE HER FOOD!!! I was so upset and asked to talk to the doctor and she REFUSED to see me. Which that in itself told me she knew she did something wrong. None of the other staff were helpful or considerate and instead I received a phone call from Dr. Randall who happened to be the owner at the time, he proceeded to YELL at and tell me "this is just the way it is." I am heartbroken. You never expect to go to a doctor or a vet and be LIED to that your precious pet will die and be scammed out of money. I thank God she is still living. This place is a sham that traumatized our family! We want to never relive this horrible time in our lives. DO NOT GO HERE!!!
• CH

  Cathy Hall

  May 18, 2026
  1.0
  They just there for the money all imma say it’s yo much to explain but they don’t care frl !!!!!
• KH

  Kisha Hunter

  Apr 9, 2026
  5.0
  Loved the service here ..very affordable and friendly, welcoming. They care about your animal he isn't just money to them. Would def recommend to anyone needing a good affordable vet.
• MR

  molly rowe

  Mar 16, 2026
  1.0
  Awful service absolute disregard for pet well-being and families who are giving them business. After my dog was treated for an emergency, we were told to come and pick her up at 5. We arrived at 5 and staff confirmed she was ready. We waited for 25 mins as we heard her yelping in the back. She was ready but no one in front would help to go get her. Front desk staff of oblivious and incredibly rude. Would not recommend to anyone who cares about their pets.
• ZM

  Zack Miller

  Feb 24, 2026
  5.0
  They are amazing with our dogs!