VeterinarianAnimal HospitalEmergency Veterinarian Service
BluePearl Pet Hospital in Overland Park, Kansas City, is a 24 hour emergency vet and specialty pet hospital. We are located in Overland Park and serve Overland Park, Leawood, Olathe, Kansas City and Merriam. Our state-of-the-art, 15,000 square-foot facility offers multiple specialty services and includes an intensive care unit for 24-hour care. We also offer veterinary specialty care like cardiology; critical care; advanced diagnostic imaging including MRI, radiograph, and CT scan; internal medicine; in-home euthanasia and pet hospice services through BluePearl Pet Hospice; neurology and neurosurgery; oncology; and surgery. We accept Care Credit as a payment option.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.