Kansas City's favorite healthy pet food store. We offer the largest selection of fresh frozen raw, freeze-dried, healthy kibble, toppers, and treats for dogs and cats. Discover how better ingredients can lead to better health and savings. We believe in better health through better nutrition. Better Health. Lower Prices. Come to our store and let one of our Pet Pros help you feed your dog or cat better and do it for less money.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.