Petco

Reviews

• AM

  Annette McKinney

  1 day ago
  3.0
  I like PetSmart best because I get actual $ rewards back every time I shop there!
• MC

  Melissa Carraway

  5 days ago
  4.0
  The staff are friendly and helpful.
• SB

  Susan Bybee

  Jul 28, 2026
  5.0
  Went to Petco to get my dogs prescription dog food was a quick easy process would recommend them highly
• RD

  Rick Dirks

  Jul 18, 2026
  2.0
  They usually have what we need. I wish cooperate or the management would have a no cell phone policy. There’s something about spending a $100 and the person checking you out can’t make eye contact because they are on their phone. They call that, “Poor customer service.”
• MG

  Madelyn Gosa

  Jul 8, 2026
  1.0
  If I could give 0 stars... My experience at this Petco was unacceptable. Eddie gave my DoorDash order to the wrong driver, and when I came in to resolve the issue, he told me “it was entirely your fault” and refused to help. His lack of accountability and dismissive attitude were astonishing. The floor manager, Hailey, initially said there was nothing she could do and that negative reviews “didn’t affect her.” She eventually refunded the cost of my litter, but even that came with an annotation on my receipt reading “doordash delivery wrong item won’t help.” That pretty much sums up the customer service mindset at this location. The only person who acted professionally was Anne, who was kind and tried her best despite being caught in the middle. Meanwhile, Eddie seemed more focused on flirting with female customers than doing his job. This store needs serious improvement in basic customer care.

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