Banfield Pet Hospital® - Plainfield provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
The staff was awesome and recommended what I could get for my puppy. The price was reasonable. The location was easy to get to.
MR
Michael Rowan
Jun 4, 2026
1.0
Come back here every year to remind you that you killed my perfectly healthy 5 year old cat during intubation. Punctured her lung without knowing, we took her home and noticed she was meowing a lot over night so we took her back. They found that they punctured her lung, came back told us and gave us a 5 minutes deadline where we had to decide to pay them over $2k for their mess up or else she would die. We just adopted her 3 months before that and given her every medication so we didn’t have that much money so she passed away. One of the veterinarians went in to their animal room and said “what did you do to her, she was a perfectly healthy cat” to one of the other vets. They often take down our reviews or say “we don’t have record” which doesn’t surprise me. Extremely unprofessional. Never take your animal here if you actually care about them.
KS
Kathleen Smith
May 30, 2026
5.0
Everyone was very nice and helpful. They love their job
EH
Evelyn Hynes
May 29, 2026
1.0
I took my dog in basically for a second opinion. He has bladder stone surgery twice before. The doctor explained why dogs cannot have a third surgery. I did not know for sure why. When she gave me the option of Purdue or surrendering my dog because I’m a widow on a pension and can’t afford a giant bill. She strongly suggested both those options and I told her that’s like giving up my child. The next sentence that came out of her mouth was so you’re just going to kill him. I can’t believe that she was so rude and showed no compassion whatsoever for what we were going through. I knew that he could not have another surgery, but I thought there might be another option. But for her to say that I was just going to kill him was unbelievable. I will never ever recommend anybody to go to Banfield Hospital or at least the one in Plainfield, Indiana. I don’t think I have ever met anyone that had so little compassion. I do understand what she was trying to say, but I’m sure there was another way she could’ve said it. She just ripped my heart out that day. This dog is 13 years old. I have had him since he left his momma.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Plainfield offer?
Banfield Pet Hospital provides health and wellness care for dogs, cats, and small animals including vaccinations, dental care, parasite control, microchipping, spay/neuter, nutritional advice, DNA testing, and end of life care.
What are the hospital hours for Banfield Pet Hospital in Plainfield?
The hospital is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays and major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency care?
Banfield does not provide emergency care but can offer urgent care advice during hospital hours and referrals to emergency hospitals or specialists if needed.
How can I schedule an appointment at Banfield Pet Hospital Plainfield?
You can schedule an appointment online via their website, or through the Banfield app available on iOS and Android, using the provided scheduling links.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccinations, dental care, and nutrition consultations. It is a wellness plan that automatically renews each year and is not insurance but offers discounts on other treatments.
Can I get veterinary advice online from Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments for pet care while you wait elsewhere, and virtual visits for Optimum Wellness Plan clients.
What nearby stores can I visit before or after a visit to Banfield Pet Hospital?
Nearby stores include PetSmart for pet supplies, Target Store Plainfield for general shopping, and Kohl's for retail goods, making it convenient to combine errands with your veterinary visit.
Are there nearby dining options near Banfield Pet Hospital in Plainfield?
Yes, you can enjoy nearby restaurants such as Thai Orchid At Plainfield for Asian cuisine, Buffalo Wild Wings for casual dining, and Panda Express for quick Chinese food.
What recreational or service venues are close to Banfield Pet Hospital?
You can visit Urban Air Adventure Park for family fun, Massage Envy - Plainfield for relaxation, or use the UPS Alliance Shipping Partner for shipping needs near Banfield Pet Hospital.
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