At Banfield Pet Hospital® - Northwest, Indianapolis, IN, we're a veterinary option serving Westchester Estates to Walden Trace and Lakeside communities. We provide quality and attentive health and wellness care for dogs and cats. Our veterinarians and staff are committed to promoting responsible pet ownership and health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Banfield Pet Hospital® offers Deworming. Deworming is the administration of medication to eliminate internal parasites (such as roundworms, tapeworms, and hookworms) from an animal's body.
Gastrointestinal illness diagnosis and treatment
Gastrointestinal illness treatment at Banfield Pet Hospital® starts with identifying the underlying cause – which can range from dietary issues to infections – and then providing appropriate therapy such as diet changes, fluid therapy, or medication.
General dentistry
All Banfield Pet Hospital® locations offer basic dental care for pets. This may include professional cleanings, dental examinations, or oral surgeries to maintain oral health and prevent diseases.
General surgery
Surgery is a broad category in veterinary medicine. At Banfield Pet Hospital ®, surgeries may include routine spaying and neutering to common operations, performed to address health issues or injuries in animals.
Microchipping
At Banfield Pet Hospital®, we provide microchipping for pets. This process involves inserting a chip under the pet's skin, with a unique ID that can help reunite lost pets with their owners.
Parasite control
Parasite treatment at Banfield Pet Hospital® may involve administering medication to eradicate and prevent parasites, such as fleas, ticks, and worms, that infest or infect animals.
Spaying and neutering
At Banfield Pet Hospital®, spaying (for females) and neutering (for males) are surgical procedures performed under anesthesia. These procedures can help prevent unwanted breeding and may reduce the risk of certain cancers and behavioral issues in pets.
Vaccinations
Vaccinations are available at Banfield Pet Hospital®. Administering vaccines is a preventative health care measure that can help protect pets against various diseases, such as rabies, distemper, and parvovirus.
X-rays
Banfield Pet Hospital® is equipped with X-ray equipment. Veterinary X-rays are diagnostic tools used to view an animal's bones, organs, and internal structures, which can help when diagnosing injuries or illnesses.
Coat and skin care treatment
Comprehensive exams
Nutrition advice
Orthopedic evaluation and treatment
Digital radiography
In-house laboratory diagnostics
Reviews
4.0
208 reviews
5 stars
136
4 stars
19
3 stars
10
2 stars
7
1 star
36
LJ
LMH & JJP
Oct 7, 2026
5.0
Both locations staff are fabulous, friendly, caring, polite and very welcoming! The pet plans are also very reasonably priced. I been with others before but Banfield is a keeper!
BS
Briana Shields
Oct 6, 2026
2.0
Normally a great place. However, we were called last Thursday about our dog’s +UTI and told to pick up medication. Went to pick it up that same day and they were already closed, even though according to their hours they should still be open. We have tried to go pick up this medication every single day since, and every day they are closed despite showing open online. We get that things happen and are going through internal issues, but could at least put out a notice or let us know that they would be closed. Or even allow us to pick up medication at another location. Very frustrating to be paying monthly for their wellness plan and not even be able to get our dog’s medication or be in contact with someone.
GS
Gretchen Santiago
Sep 28, 2026
5.0
Friendly and knowledgeable staff. Clean waiting room and exam rooms. Price was reasonable and they explain every detail of your visit, procedures,price, medicines etc.... Great place to go!!
ER
Elida Robinson
Sep 19, 2026
2.0
DO NOT book for 7 AM drop offs. They do not open on time. I have been waiting outside since 6:45 AM trying to be punctual. Someone arrived to the building around 6:58 AM and locked the door behind them. I am now writing this at 7:28 AM still waiting for the building to be opened for my 7 am appointment. This is the first time I have scheduled an early appointment and I will never do this again.
Update: my dog was checked in at 8:13 AM.
GW
Grace Woerner
Aug 26, 2026
5.0
I took my senior dog in as a new client to this banfield location today. Our Vet tech Leah was amazing! She was incredibly welcoming and kind. She also explained Banfield's Optimum Wellness plans to me in terms that were easy to understand. My dog saw Dr. Frakes today, who was just great with him! She did a really thorough exam of him and solved our immediate concern. She also expressed her concerns for conditions to look for signs of in the future. Overall, my dog left feeling much better and this location earned themselves a new client who will definitely be returning!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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