Shelbs’ Dog Spa was founded in 2023 out of a love for dogs and a desire to create a calm, safe, and personal grooming experience. After gaining hands-on industry experience, I (Shelby) saw how important trust is for both dogs and their owners. I started this business to have full control over how dogs are treated from scheduling to hands-on care. While the salon runs with structure, I prioritize patience, respect, and close observation so each dog stays comfortable and cared for. Every dog is treated like family from start to finish.
“The righteous care for the needs of their animals.” — Proverbs 12:10
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.