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Petco

4.0
(793 reviews)

Business Details

(217) 793-7387

About

Pet StorePet supply store
Petco pet store in Springfield offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Springfield helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2721 Veterans Pkwy, Springfield, IL
62704, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

4.0
793 reviews
5 stars
406
4 stars
172
3 stars
98
2 stars
48
1 star
69
  • SM
    Steven - Melissa
    Sep 28, 2026
    2.0
    I'm giving this store a 2 star review only because the staff member I interacted with, she was very kind. Otherwise this is one if the most cluttered and dirty Petco stores I've ever been in.(for some context, I travel all over the lower 48 states for work and I can only[consistently] get the brand of food I feel my dog at Petco). Their were broken bags of dog food spread across the floors causing hazardous walking up and down several isles, half full and empty pallets in the middle of walk ways, full trollies covering up end caps and the amount of dust and dirt was unrealistic if the store was being cleaned properly even once per month. I could hear staff talking very loudly about personal life, mean while the reptiles were being neglected having no light in any of their tanks. The fish area had a bit more profound odor than what I normally smell when I visit with the fish. Overall this location is in desperate need of an overhaul not just in layout and cleaning but training and staffing as well.
  • JG
    Jacquelyn Gillock
    Sep 21, 2026
    5.0
    Great service provided by Branden Farnsworth!
  • DS
    Diane Seelbach
    Sep 12, 2026
    5.0
    In and out with no discounts
  • JE
    Jeni Ervin
    Aug 29, 2026
    5.0
    The employees were very helpful and helping find the product that I needed and was very polite to my dog
  • KW
    Kyle Wessel
    Aug 15, 2026
    1.0
    The first time I went to this store. One of the workers knew a lot about bearded dragons but when I came back the following week to get a bearded dragon, a tank, and other things the workers that were there that day did not know what they were talking about. If you sell animals you should know about them. They were not helpful at all. Very disappointed.

Frequently Asked Questions About Petco

Does the Petco Springfield location have a vet hospital?

No, Petco Springfield does not have a full-service vet hospital.

Does Petco Springfield offer vaccinations?

Yes, Petco Springfield provides vaccinations.

Brand Certified Facts from Petco

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Certified October 04, 2026Yext Knowledge Graph
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