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Petco

4.3
(698 reviews)

Business Details

(847) 717-0201

About

Pet StorePet supply store
Petco pet store in South Elgin offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in South Elgin helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
364 Randall Rd, South Elgin, IL
60177-2261, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 7:00 PM

Reviews

4.3
698 reviews
5 stars
451
4 stars
122
3 stars
58
2 stars
15
1 star
52
  • GB
    Georgia Bieneman
    Sep 22, 2026
    4.0
    I always find what I need for my pet at this store, and the staff are always there to help.
  • AA
    Ava
    Sep 21, 2026
    1.0
    I stopped by a few days ago for some driftwood for a new aquarium and saw that there were multiple dead bettas that looked like they’d been there for days. They already had a thick white biofilm around them and yellow water, I don’t know how anyone could miss that. When I got the attention of an employee, the first thing she said was “ugh, that’s gross.” How can you work in a pet store and not feel the slightest bit of remorse for creatures that you failed to take care of? I’m an avid fishkeeper and aquascaper, this makes me absolutely sick. The rest of the bettas had dirty water and fin rot, which saddens me so much to see. Also it took me fifteen minutes to find anyone in the entire store! If you need help there are no employees ANYWHERE. I will not be shopping here again for my fish.
  • AR
    Anita R
    Sep 19, 2026
    5.0
    Brett was very helpful in finding the items I needed. A few items were not marked with prices but he did hesitate to find the item on store or online so that I could purchase them.
  • IR
    Ivelisse Rv
    Sep 16, 2026
    1.0
    They don’t support or take responsibility for Vetco employees treating do respectfully their customers. They allegedly don’t have cameras to show when Vetco employees disrespect their customers. Go to Petsmart instead, you’ll be treated respectfully.
  • IC
    Ivonne Calderon
    Sep 12, 2026
    1.0
    This cashier Jocelyn, had a bad attitude and could not be bothered to do her job. As I pulled up to the register, she was on her phone, and seemed annoyed at having to check me out. She did not greet me at all. She scanned the items and as I’m paying she grabbed her phone two more times. Very rude and bad attitude.

Frequently Asked Questions About Petco

Does the Petco South Elgin location have a vet hospital?

Yes, Petco South Elgin has a full-service vet hospital.

Does Petco South Elgin offer vaccinations?

Yes, Petco South Elgin provides vaccinations.

Brand Certified Facts from Petco

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Certified October 11, 2026Yext Knowledge Graph
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