Petco

Reviews

• AZ

  A z

  Aug 16, 2026
  2.0
  I was looking for Gentle Giants dog food but they didn’t have the smaller bag. Then, I booked a 2:30 pm Sunday grooming online and got a voice message the next day saying they don’t do grooming after 2 pm, and cancelled my appointment. I’m super bummed, the Petco’s in California do not have a grooming cut off time and this Petco is booked solid. :(
• PE

  Phelan Engelking

  Aug 12, 2026
  1.0
  Went in to get a nail trim for my dog, was told it's appointment only when it clearly said walk in on the sign behind the lady. These people are liars I wouldn't trust them.
• CY

  cliff yates

  Aug 12, 2026
  1.0
  Do not ever by Fish herr I had like 20 guppies I bought from a different pet store that actually lived for like a few months and then I buy 10 from here and one had white on its back I told him that looks like ich he told me no it's not it's just a birth defect and that fact it killed all my fish within a week died i am down to like three fish out of 30 minutes do not buy Fish here...
• AM

  Ariel Mojica

  Aug 10, 2026
  1.0
  HORRIBLE EXPERIENCE ADRIAN & MARISSA ‼️ The grooming department is Ran by a very rude woman named ADRIAN . She is incredibly pushy with her personal opinion and has a major attitude problem. If she does not know how to separate her attitude and opinion she should not be working in customer service let alone running a department . She ruined mine and my dogs day and we couldn’t get our service done.I can’t even book future appointments anymore bc they blocked it on my profile .the next closest Petco is 25 miles away! She called me multiple times within a week along with multiple messages about my f I was confirming. I felt badgered and harassed by her behavior. I got the full package with a flea bath since my dog had a flea jump off her shoulder last weekend and she had been itching and biting herself there are also stray cats in the neighborhood I told her all of this and she still said i was gonna harm my dog and her skin .that their product was so harsh it Warranted a whole week of calls and messages.If it really is that harsh then why is it even offered as an option. after she called me the first time I told her to just write her down for whatever she wanted and hung up .she called me right back and she called me and forces a conversation on me at 8 or 9 am and to top it all off she asks me to Change my time slot . I tel her NO ,after this whole ordeal I am not accommodating to your needs when you won’t meet mine I booked online with a time slot that was available and I said that so she proceeded to tell me to not bother expecting to be helped at my scheduled time slot that I will be made to wait until 12:15 . I’m at work and she is having a breakdown over shampoo that they offer. If her opinion is more important than a customers she should get her own salon. I confirm my appointment after another voicemail and multiple confirmation messages .when I saw the time said 12pm I. Was hoping she had made the change and that was that I went to my appointment hoping to avoid whom ever I spoke with over the phone that week and she was there off the bat rude tone “ who is this “ I give my dogs name and she points out the door and tells me to wait outside bc there is another dog that will be helped before me mind you I was on time for MY TIME SLOT . I go out walk around the store processing that this is probably not going to go well. When they say it’s ready I try to confirm the wash with another employee that I was directed to by ADRIAN just for Adrian to interject and say “ just let her do whatever she wants x2 in a hostile tone . I then realize it was her I spoke to and confronted her on the situation I explain myself again and she won’t even listen to my reasoning I know this he pause he manager REBECCA called me today saying she was confused if my dog had or did not have a flee . I told her twice within the week the 3 main reasons and she still wants to say she is confused. Stop lying to yourself . She took away every choice I had along the way . I wasn’t allowed to do the flea bath bc “ she said so” . I wasn’t able to get my time slot. I also wasn't able to get the service done before she kicked my dog out and tried to take the lead on of her as I am trying to get my dogs harness on her to go home. ADRIAN IS PUSHY RUDE AND DOESNT KNOW WHEN ENOUGH IS ENOUGH. I spoke to the manger (MARISSA) there at the time and she was horrible a de-escalating the situation she took my anger with the situation and took it personally said that she would not listen to me bc I cussed . I even had to explain that .i wasn’t cussing at her I was frustrated with the situation . She apparently couldn’t have a conversation between 2 adults and hear cussing. I got their corporate and all their infos and store # and I hope they both get fired for this it was a ridiculous week of being bothered and a horrible weekend that was supposed to be something nice for my dog..now I have to look for a better place than this but by the disaster they caused I don’t think that will be difficult at all.
• AR

  Addi Riley

  Jul 28, 2026
  3.0
  Store is great but whenever the lines are almost to the back of the store they like only having one register open while a small group of workers are standing if to the side just talking, just gives off weird working energy

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