Petco

Reviews

• LP

  Liz Perez

  Sep 3, 2026
  5.0
  Everything we need for our pets.
• GM

  George Mills

  Aug 21, 2026
  1.0
  Very unhelpful. I had to put my Lab to sleep Wednesday, so I went to return full, unopened bag of dog food and a second that was 3/4 full on Thursday. The clerk said that he could only return one because of a 30 day window for returns. I told him that we were in a 2 month auto ship, but because my Lab was sick she didn’t eat much. He said “too bad, our policy is 30 days.” I returned the open bag. I then went to the shorewood store, and Giana was EXTREMELY helpful and called corp support. They waived the policy and fully refunded me.
• NC

  Nicole Cook

  Jul 26, 2026
  5.0
  Staff was very helpful & knowledgeable. Always have what I am looking for.
• IY

  Ina Yoffe

  Jun 24, 2026
  1.0
  I always shopped in Petco, my previous dog lived for almost 16 years, and now my dog is 8. But recently I find Petco useless: all things I used to buy are not there any more: alphabet treat, small bones treats, etc. There is no Simpatrika, no this, no that. I probably will not come to your store any more.
• JV

  Janet Vera

  Jun 14, 2026
  1.0
  THE NEW GROOMERS SUCK. They cancelled our appointment on Monday saying they “were too busy”. Don’t they have their time planned out? They cancelled the day of btw. We rescheduled for Wednesday. We call saying we will be 5 MINUTES LATE (trying to be nice). They say “we have to cancel it, we are extremely busy either way”. Hello? Don’t you have it scheduled already? We finally take our dogs in today (Sunday). They say that they can no longer accept one of them for being a crybaby. We have been taking him there his whole life, not aggressive, doesn’t bite, solely because of him being a crybaby. I don’t know what’s up with these new people but they are lazy and unprofessional. BYE. My name is Janet and I approve this message.

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